Commercial Support Assistant AUSTRALIA | Full-time AUSTRALIA Business Engagement Assistant

1 month ago


Ottawa, Canada Oriental Full time

We have an incredible opportunity for an Assistant to join our close-knit Commercial Support team in Mulgrave

This is an entry level position.

Primary Responsibilities

  • Handle enquiries form sales team and provide ongoing support
  • Handle customer queries and complaints professionally in a timely manner
  • Liaise between sales team with other departments (operation, IT, accounts, marketing, procurement, QA and legal)
  • Coordinate meetings for sales staff nationwide
  • Process and keep records of claims from customer and sales team including travel requests, leave taken, sales expenses, sales proposals, price difference, stock issue and etc
  • Maintain and update customer’s database accurately
  • Maintain and update sales team’s call cycle and any special arrangement
  • Maintain product catalogue and promotional catalogue for sales team
  • Update sales team on new products and promotions
  • Generate reports (Deals, MI/PI reports, comp check)
  • Coordinate business plans for trade activities and sales report
  • Assist different Channels in Sales Department to process forecast on annual and ad hoc basic
  • Perform stock and deals management
  • Perform other duties that correspond to your skills, knowledge and ability
  • The above may be subject to change from time to time and be willing to undertake any other responsibility as assigned by management as and when necessary.

Key Requirements

  • Full Australian working rights
  • Excellent verbal and written communication skill in both Chinese and English
  • Strong computer skills in all Microsoft applications and programs;
  • Ability to Multi-task and Ability to priorities
Info

We are looking for someone to join our team in Mulgrave

Location

Victoria, AUSTRALIA

Department

Business Engagement

Grade

Assistant

Type

Full-time

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Commercial Support Assistant

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