Senior Network Automation Engineer

What We NeedNetBrain is looking for an enthusiastic, relationship‑minded and technically savvy individual to join us as a Senior Network Automation Services Engineer on our Customer Journey Team. We need someone who is ready to help our customers transform their organizations by creating a culture of no‑code automation innovation.The Impact You’ll MakeAs a Senior Network Automation Engineer with NetBrain, you will be the driving force behind adoption of our no‑code automation platform within our client accounts. You will work cross‑functionally within the customer organization developing relationships with engineers ranging from L1 NOC Engineers to Senior Directors. You'll adapt corporate strategy, design automation architecture, and lead and enable ongoing automation development efforts while utilizing your excellent communication skills to provide leadership, training, and guidance to clients and engineers. Your consultative approach will help you evaluate client requirements, propose solutions, and accelerate automation objectives. You'll also collaborate with NetBrain sales account executives, customer success managers, NetBrain Automation Architects, and Technical Support.What You’ll DoContribute to the evolution of how Network Operations can be automated and transformed for global Enterprises and MSPsLead customers in the identification of high impact automation targets for their Network Operations through analysis of ITSM dataAnalyze customers’ network technologies, existing playbooks and design documents to create automation solutionsTrain and develop customer engineers with automation knowledge to continue to automate on the NetBrain platformArchitect and create automation for critical network operations tasks through NetBrain’s automation capabilities (Runbook, Qapp, Dataview, integrations, etc.)Engage with existing vendor partnerships, research public domain knowledge to create automation contentAdditional responsibilities as assignedWho You AreYou have a degree in a technical subject (STEM) or equivalent work experience preferably in a partner/post‑sales services or consultant role8+ years of experience in software development, network engineering, network automation, or related rolesSolid understanding of common network tools including Network Monitoring, Incident Management, Log Analysis, etc.Strong analytical and troubleshooting skills with the ability to identify issues and implement effective solutionsExcellent verbal and written communication skills, with the ability to collaborate effectively across teamsStrong attention to detail and quality, with a commitment to delivering reliable and efficient solutionsWhat We OfferOur comprehensive compensation package is vital in how we recognize the impact that our people make in helping us achieve our goals. For this role, the estimated base salary range is between CAD 120,000 – CAD 150,000 plus potential bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process. People Experience offers a comprehensive benefits package in addition to cash compensation that includes, but is not limited to, 401(k) and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.Seniority LevelMid‑Senior levelEmployment TypeFull‑timeJob FunctionEngineering and Information TechnologyIndustriesSoftware DevelopmentEqual Opportunity EmployerNetBrain invites all interested and qualified candidates to apply for employment opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law. If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: people@netbraintech.com and we will be happy to assist you. In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr