Sales Associate

5 days ago

Grande Prairie, Canada La Senza Full time

OverviewLa Senza sales associates deliver a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth. They drive personal sales, live our values, represent the brand and demonstrate the La Senza selling model and behaviours.Role And ResponsibilitiesFocused on building new and lasting customer connections, delivering highly satisfying customer experiences and consistently leading the La Senza selling model with confidence, passion and expertise for the brandResponsible for creating a shopping experience that is effortless, inspiring and productive through expert product knowledge and cultivating relationships with customers to develop customer loyaltyPromote and display teamwork across all areas to ensure the customer’s journey is seamlessProcess customer transactions, returns or exchanges accurately and efficiently and create lasting customer impressionsDemonstrate knowledge and insight regarding inventory availability, customer requests and provide feedback on the product to store leadershipUnderstand, adhere to and reinforce brand standardsReinforce all activities related to providing a safe working environmentMaintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between customer service, associate engagement and shrinkAssist with merchandise preparation for sales floor replenishment including ensuring merchandise is accurately priced in accordance with markdowns, markups and promotionsReplenish merchandise to standard to create a full and abundant store, ensuring visual displays are maintained according to standardsKey Success CriteriaEmbraces the organization’s missionMeets defined availability criteria, including evenings, weekends and non-business hoursAbility to work as part of a teamA genuine desire to provide excellent customer serviceExcellent listening, organization and follow through skillsAbility to connect with and relate to customers and build meaningful relationshipsSeniority levelEntry levelEmployment typeFull-timeJob functionSales and Business DevelopmentIndustriesRetail #J-18808-Ljbffr

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