Banking Advisor

4 weeks ago

SorelTracy, Canada National Bank of Canada Full time

Overview Banking Advisor role at National Bank of Canada. This is a versatile position focusing on providing a friendly, people-centric experience for branch clients. You’ll listen actively, greet clients, and help them with banking needs. Responsibilities Greet clients and answer questions. Help clients use banking applications and ABMs. Listen to clients’ needs and resolve situations that may be complex. Provide advice and offer transaction solutions for Personal Banking clients. Demonstrate the ability to build lasting business relationships. Ensure client satisfaction and engagement. Refer clients to specialist colleagues for their specific needs. Ensure adherence to compliance and risk management rules. Your team The branch is open one evening per week. Multiple work schedules are possible and vary by team availability. This position reports to the Customer Service Branch Manager or the Branch Manager. You will work with a team of experts specialized in investment, credit, mortgage financing, and more. Development and training Our training uses on-the-job learning to help you master your role. You’ll have access to personalized training on banking solutions and the advisory approach, along with colleagues with diverse expertise to enrich your development. Prerequisites Hold a college diploma (DEC) or equivalent Customer service experience, inclusive attitude and openness to diversity Positive attitude and empathy for clients Interest in technology and ability to share knowledge Ability to adapt to different situations Your benefits In addition to competitive compensation, you’ll be eligible for a wide range of flexible benefits to support your wellbeing and your family: Health and wellness program, including many options Flexible group insurance Generous pension plan Employee Share Ownership Plan Employee and Family Assistance Program Preferential banking services Opportunities to get involved in community initiatives Telemedicine service Virtual sleep clinic Our dynamic work environments and collaboration tools foster a positive employee experience. We encourage feedback and ongoing communication. We’re putting people first. We are a bank on a human scale with courage, entrepreneurial culture, and a passion for people. Our mission is to have a positive impact on people’s lives. Our core values are partnership, agility, and empowerment, and inclusivity is central to our commitments. We offer a barrier-free workplace accessible to all employees. If you require accommodation, let us know during your first conversations with us. We welcome all candidates Additional required language: French #J-18808-Ljbffr

  • Banking Advisor

    4 weeks ago

    Sorel-Tracy, Canada National Bank of Canada Full time

    Overview Banking Advisor role at National Bank of Canada. This is a versatile position focusing on providing a friendly, people-centric experience for branch clients. You’ll listen actively, greet clients, and help them with banking needs. Responsibilities Greet clients and answer questions. Help clients use banking applications and ABMs. Listen to...

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    Sorel-Tracy, Canada National Bank of Canada Full time

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