Server Analyst

OverviewLethbridge Polytechnic is seeking a Server Analyst with a strong background in enterprise infrastructure and endpoint management. This position supports on‑premises and cloud services, including Microsoft Intune, SCCM, and endpoint imaging, to strengthen service continuity and sustainability of the server, storage, and endpoint management environments. The Server Analyst collaborates with Enterprise Systems teammates to deliver integrated technology solutions and helps shape the future direction of the institution’s server stack. Position DetailsJob Title: Server AnalystAppointment Type: Full-Time PermanentHours per week/FTE: 35 Direct Accountabilities Server and Infrastructure Management: Administering, maintaining, and optimizing on‑premises and cloud‑based server, storage, and virtualization environments (Azure), including the administration and monitoring of Nutanix hyperconverged infrastructure. Proactively monitoring system statuses and ensuring reliability through documentation and change controls. Endpoint Management: Supporting enterprise endpoint provisioning, imaging, patching, and compliance through platforms such as Microsoft Intune and SCCM. Collaboration and Integration: Working with Enterprise Systems colleagues including Network Services, the Senior Systems Analyst, and the Endpoint Analyst to deliver integrated and sustainable technology solutions. Security and Compliance: Ensuring institutional systems meet governance, security, and audit requirements by applying appropriate access controls and maintaining IT‑developed compliance controls. Resiliency and Continuity: Implementing and maintaining backup and restoration procedures for critical systems, monitoring and administering physical servers, storage, and backup solutions, and supporting disaster recovery practices. Support and Escalation: Providing higher‑level technical support to frontline technicians and the Help Desk for complex issues requiring advanced expertise. Innovation and Sustainability: Assessing, architecting, designing, implementing, and troubleshooting enterprise solutions in Microsoft public, private, and hybrid cloud environments. Contributing to the vision and roadmap of the server stack by identifying opportunities for automation and future‑ready solutions. Identity and Service Administration: Providing account and service administration within Office 365, Entra, and Active Directory. Documentation and Process Improvement: Designing, documenting, and implementing software and hardware infrastructure. Maintaining clear technical documentation and participating in process reviews to improve service delivery. Indirect Responsibilities Backup or team collaboration: As part of the Enterprise Systems & Infrastructure team, provide backup in maintaining other institutional systems as needed. Contribute to problem‑solving and solutions engineering within the Enterprise Systems & Infrastructure team. Reporting Relationships Reports to: Manager of Enterprise Systems & Infrastructure, ITS Department. Collaboration: Works with Network Analysts, Systems Analysts, and Security Analysts. QualificationsRequired Qualifications Post‑secondary degree or diploma in Computer Science, Information Technology, or a related discipline. Minimum five (5) years of progressive experience managing enterprise Windows Server environments. Minimum three (3) years of experience administering enterprise services such as Active Directory, Microsoft Intune, SCCM, and VMware. Demonstrated experience with endpoint provisioning, imaging, patch management, and compliance in a large‑scale environment. Knowledge of networking fundamentals, including DHCP, DNS, and VLANs. Strong analytical, problem‑solving, research, and organizational skills. Excellent interpersonal and relationship‑building skills. Ability to work independently and as part of a team. Ability to navigate and make decisions in complex, evolving environments. Preferred Qualifications Experience with Nutanix or other hyperconverged infrastructure solutions in an enterprise environment. Demonstrated expertise in administering Microsoft Intune and SCCM at scale, including advanced configuration and automation. Strong communication and collaboration skills to work effectively with both technical and non‑technical stakeholders. A forward‑looking, visionary mindset with the ability to contribute to defining the future direction of the institution’s server stack. Compensation and BenefitsSalary: Starting at $78,952 to $92,885 per annum; commensurate with education and experience. Posting and Contact InformationPosting Date: 01/21/2026 | Close Date: 01/30/2026 Special Instructions to Applicants: Lethbridge Polytechnic is committed to inclusive recruitment practices by providing reasonable access and accommodations to applicants. If you would like to request an accommodation at any stage of the recruitment process, please contact hiringaccommodations@lethpolytech.ca. Private information received in relation to the request will only be used to facilitate the recruitment process and will be kept confidential and shared only as needed with the selection committee. Documents Needed to Apply Cover Letter Resume Required and optional questions and documents are part of the application process. #J-18808-Ljbffr