Association Manager, Consulting

Association Manager, Consulting & Community Solutions Job Alerts Link Association Manager, Consulting & Community Solutions Job Description Brand: MCI Country/Region: Canada Work Location: Toronto Workplace Type: Remote Contract type: Permanent Job Function: Account Management Information at a Glance

We are an independent global marketing communications group with a human‑first approach. We connect strategy, creativity, technology and operations to help brands and organisations grow with purpose. Our global network supports more than 1,200 clients across 34 countries, backed by over 35 years of experience. Under the mci group umbrella, our agencies bring together world‑class talent in strategy, creative development, account leadership, technology, production and research to shape meaningful, lasting impact.

Job Objective

MCI Canada’s Consulting & Community Solutions (CCS) team serves as a strategic partner to national and international associations, delivering integrated leadership, governance, membership, and conference solutions that enable long‑term sustainability and organizational growth.

The Association Manager provides strategic and operational leadership across a portfolio of associations, serving as a trusted advisor to association executives, boards, and committees. The role is accountable for portfolio oversight, team leadership, and the delivery of integrated operational and strategic initiatives, ensuring alignment with each association’s mission and long‑term objectives, and sustainable growth.

Key Responsibilities

Association Management & Operations

Strategic Leadership & Mission Advancement

• Serve as a trusted advisor to association executives, boards, and committees, translating strategic priorities into executable plans that advance the association’s mission and long‑term objectives.

Governance & Board Support

• Provide comprehensive governance support, including board and committee coordination, meeting preparation, minute‑taking, and follow‑up on decisions and action items.

• Ensure compliance with bylaws, policies, regulatory requirements, and best practices in governance and fiduciary oversight.

• Support board effectiveness through briefing materials, governance reviews, planning cycles, and decision‑support analysis.

Financial Management

• Oversee day‑to‑day financial operations, including budgeting, forecasting, and financial reporting

• Develop and monitor annual budgets for core operations, programs, and events (e.g., annual meeting, education initiatives)

• Track revenues and expenses, ensuring alignment with organizational goals and financial sustainability

• Manage accounts payable/receivable, invoicing, and vendor payments in a timely and accurate manner

• Coordinate with external accountants/auditors to support annual audits and financial statements

• Ensure compliance with regulatory requirements and not‑for‑profit financial standards

• Monitor and report on grant funding, sponsorships, and restricted funds, ensuring appropriate allocation and use

• Provide financial insights and reports to leadership, board, and committees to support decision‑making

• Implement and maintain financial controls, policies, and procedures to safeguard organizational assets

Administrative Management

• Oversee general administrative operations to ensure efficient and effective organizational functioning

• Develop, implement, and maintain standard operating procedures (SOPs) across key functional areas

• Support governance activities, including board and committee meetings, agenda preparation, and documentation

• Maintain organizational records, contracts, and compliance documentation in accordance with legal requirements

• Manage vendor relationships, contracts, and service agreements

• Coordinate human resource administrative functions, including onboarding, contracts, and policy adherence

• Ensure compliance with applicable regulations (e.g., privacy laws, not‑for‑profit governance requirements)

• Support risk management and organizational policies, including insurance, data protection, and internal controls

• Facilitate cross‑functional coordination between membership, education, events, and communications teams

• Identify opportunities to improve operational efficiency through process enhancements and system optimization

Membership Management & Growth

• Oversee the day‑to‑day management and optimization of the association’s membership portal, ensuring a seamless user experience

• Maintain accurate and up‑to‑date