Transformation Change Senior Manager

people insights. We give leaders the tools and roadmapsand human experience, and beyond. to do their best work. We create digital employee experiences that front-line teams and store leaders love. And we teach organizations how to grow great, commercially focused, forward-thinking leaders. Our approach and our people put us at the front of the pack for talent, HR, and organizational consulting. We help clients with new skilling, talent strategy, leadership development, employee experience, organizational design, operating model transformation, training and skilling, change A transformational leader with deep experience guiding retail and consumer-facing organizations through complex change. You understand that retail transformation is about both the customer and the people who serve them — from store associates to district and regional leaders. You know how to engage frontline stakeholders, store operations, merchandising, supply chain and IT partners; drive cultural shifts that improve customer experience and sales; and embed agile, data-driven ways of working into retail operations. You bring a strategic mindset, commercial problem-solving, and the ability to lead cross-functional teams through ambiguity. As a trusted advisor, you thrive on helping retailers navigate digital and operational change and build the workforce capability to succeed in an omnichannel environment.Lead complex transformation initiatives for clients, drive sustainable adoption, and measurable outcomes. into holistic transformation programs covering Experience design informed by consumer and employee personas.Serve as a trusted advisor to retail executives, guiding them through tradeoffs between operations, merchandising, and customer experience. Minimum 10 years of experience in talent, transformation, or change management, with at least 5 years in consulting (or equivalent client delivery roles).7+ years of direct experience working within retail, consumer goods, hospitality, or another consumer-facing.Proven track record leading large-scale transformation initiatives with measurable impact.* English is required for this position as this role will regularly interact with English-speaking stakeholders across Canada. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.Strong stakeholder management and leadership coaching experience — comfortable working with C-suite, operations leaders, HR, and frontline managers. At least 10 years of experience working as a consultant on change management. Experience in three or more of the following areas: Employee Experience Familiarity with digital change management tools, HR automation, and future workforce design. Experience in retail transformations involving supply chain, technology, and/or workforce change.Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below.The recruiting efforts for this position are intended to fill a back fill position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.Role Location Annual Salary RangeBritish Columbia/Ontario $142,050 to $292,000At the heart of every great change is a great human. Every day our are doing incredible things by working together to pursue our shared purpose–to deliver on the promise of technology and human ingenuity.Come be part of our team–bring your ideas, ingenuity and determination to make a difference, and we’ll solve some of the world’s biggest challenges.Around the globe, we work with exceptional people, the latest and greatest tech and leading companies across industries to create value for our clients, people and communities.Choose a career with us, and together, let's create positive, long-lasting value.### Discover stories of change from A to ZMeet our exceptional people who are living their purpose and making a real, lasting, positive difference.
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