Program Manager

Company Description With 40 years of expertise, LGI Healthcare Solutions develops technological software for the healthcare network. We specialize in providing solutions for clinical, financial and material management, performance and analysis, and workforce management, which includes payroll management. Innovation is at the heart of our activities and we partner with our customers to solve crucial issues and ensure the well‑being of patients and all members of the health sector. Today, our solutions support 320,000 healthcare professionals and over 6 million patients. At LGI Healthcare Solutions, we value diversity and equal access to employment for all. Should you require specific assistance during the recruitment and integration process, don’t hesitate to let us know. It will be our pleasure to accommodate you while respecting the confidentiality of your personal information. Job Description Are you looking to advance your career by joining a team of passionate and motivated professionals who put their talents to work for the healthcare system? Take the leap and come realize your full potential with us in an inspiring and dynamic environment that values flexibility, teamwork, learning, and excellence. What will your days look like at LGI Solutions Santé? The Senior Program Manager is part of the Project Office within the Professional Services Division. The team is responsible for delivering IT and technology programs and projects to our clients in the healthcare and education sectors across Quebec, Canada, and internationally. As a Technical Program Manager, you will report to the Director of Programs and Project Office and work closely with teams involved in our large‑scale technology enhancement programs. You will join a team recognized for its collaborative and dynamic approach and manage the technical programs assigned to you. You will represent LGI Solutions Santé with clients as a Program Manager, manage stakeholders, project plans, contractual and financial aspects, risks/issues and action plans, as well as reporting, all in close collaboration with assigned Project Managers and Directors of the involved Centers of Expertise. The programs assigned to you will be large‑scale and complex in nature. How will your contributions be valued? Act as an expert for resources involved in the projects within your program. Be a change agent to improve technical deployment processes for your program’s projects. Implement standards for program and project management within your assigned portfolio. Take charge of planning and executing technical programs under your responsibility: Participate in LGI’s internal program governance and action plan follow‑up. Perform overall planning of schedules, revenues, and resources based on established priorities. Conduct detailed planning during the initial phase of each project to properly define upstream work. Monitor performance of projects within your assigned program. Ensure client satisfaction for those impacted by the programs. Develop resource plans to effectively manage capacity. Closely manage the program’s schedule, budget, scope, risks, and changes. Ensure effective communication and collaboration with all internal teams, clients, and stakeholders. Mobilize and influence decisions related to the program. Track and resolve program issues and risks promptly. Ensure program governance and reporting. Qualifications Over 10 years of experience in managing technology or IT programs and projects. Over 5 years specifically in a similar role within the healthcare sector (familiarity with healthcare network technology solutions). Proven experience managing complex technical programs. Proven experience in software deployment and/or similar technical domains. Bachelor’s degree (Information Systems, Business Administration, Computer Science, or related field). PMP certification or equivalent project management training (certificate, master’s degree). Ability to manage ambiguity and change by creating conditions for measurable success in technical projects. Demonstrated ability to manage large‑scale, complex global implementations from launch to go‑live, in collaboration with a large project team of business analysts, solution architects, developers, and multiple business stakeholders. Knowledge of healthcare, government, or institutional sectors. Organized, professional demeanor, and political acumen. Familiarity with technical aspects related to ERP systems, clinical systems, and BI. Understanding of IT environments (applications and infrastructure). Knowledge of Microsoft PowerPoint, Power BI, Project, Dynamics 365, SharePoint, Smartsheet, Confluence. This position requires bilingualism with an excellent level of French, as you will work with documentation primarily in French and communicate orally and in writing with partners/clients/suppliers/colleagues who are mainly French‑speaking. A good knowledge of English will be considered an asset. Benefits Remote, in‑office, or hybrid work, with the option of flexible hours to promote balance and performance. Group insurance plan and group RRSP with employer participation in effect from day one. Minimum of 3 weeks vacation + 5 days personal leave per year. Access to a telemedicine service and a complete assistance program for all employees and their family. Access to a leading e‑learning platform and hours allocated for training and professional development. More than 40 years of expertise in the health IT field opens the door to many career opportunities. Projects integrating Agile methodology. Employee discount program. An organizational culture rooted in the values of courage, determination, excellence, and collaboration around which we come together to develop technology solutions for the healthcare field. If you are interested in this position, we would be very happy to tell you more about the role, the team, and life at LGI Healthcare Solutions. Apply now #J-18808-Ljbffr