Factory Technical Trainer, Underground Hard Rock Mining Equipment

Factory Technical Trainer, Underground Hard Rock Mining Equipment Join to apply for the Factory Technical Trainer, Underground Hard Rock Mining Equipment role at Komatsu Location: 25 Fielding - Hard Rock Canada Manager: Technical Training Supervisor Division: Aftermarket, Technical Training Shift: 5x2 Travel Requirements: Up to 50% Job Overview Joining our dynamic team as a Factory Technical Trainer means stepping into a role filled with excitement and innovation. Reporting directly to the Training Supervisor, you'll play a pivotal role in the development, delivery, and maintenance of technical training programs tailored specifically for underground mining mobile equipment. Your mission? Empower our global service distribution teams, dealers, and customers to unlock peak performance from their equipment, fueling unparalleled efficiency and productivity. Picture yourself leading engaging training sessions that transcend geographical boundaries—whether it's from the comfort of your own office, on-site at customer or dealer locations, or even immersing participants in the latest equipment simulators. If you're passionate about driving excellence and eager to be at the forefront of technological advancements in the mining industry, this role is your ticket to a career journey filled with growth opportunities and meaningful impact. Key Job Responsibilities Deliver training sessions for Komatsu Mining's cutting‑edge Hard Rock products, ensuring safe and efficient operation both on customer sites and within Komatsu Mining facilities. Support the development of engaging technical and operator training programs, collaborating with cross‑functional teams to ensure timely development aligned with product launches. Evaluate and select external technical training partners to enhance training effectiveness and innovation. Ensure compliance with health and safety regulations while maintaining Komatsu's rigorous quality standards in all training initiatives. Utilize advanced training technologies and simulation systems to deliver immersive and impactful learning experiences, fostering a culture of continuous improvement and expertise. Serve as a frontline technical resource, offering expert guidance and support during equipment demonstrations, warranty adjudication, and customer technical inquiries, reinforcing Komatsu's commitment to excellence and customer satisfaction. Qualifications/Requirements Technical trades diploma or bachelor's degree in engineering with practical equipment experience. 5 or more years heavy equipment industry experience. 5 or more years maintaining heavy equipment in a mining environment; i.e. bolters, jumbos, loaders and trucks. Experience facilitating training on technical equipment. Experience with BEV equipment is considered an asset. Demonstrated competence with mechanical, electrical, hydraulic systems. Excellent written and verbal communication skills. Flexible, self‑motivated and driven to achieve customer satisfaction goals and targets. Strong computer literacy, including proficiency in MS Office to develop and facilitate training in electronic platforms. Ability to facilitate technical training and impart detailed information including strong public speaking ability. Additional Requirements Ability to work varied shift schedule. Ability to travel as required globally with valid passport. Ability to work in an underground environment as required. Verbal and written English language is required. Verbal and written Spanish language is considered an asset. Completion of underground hard rock common core modules in compliance with government and industry standards as applicable. Completion of MSHA certification modules in compliance with government and industry standards as applicable. Must possess a valid driver’s license. Additional Offerings Relocation Support Company Vehicle Company Benefits Competitive wages Annual Bonus Comprehensive health and insurance benefits package Company-sponsored registered pension plan (RPP) and matching program Employee and family assistance programs Personal wellness allowance Paid uniform and personal protective equipment Paid vacation time Paid sick time Company-supplied tools Training and education support Employee social engagement activities and benefits Diversity & Inclusion Commitment At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together. Company Information Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean‑energy future. EEO Statement Komatsu is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability or genetic characteristics. As we search for collective healing and true reconciliation, we strive to build respectful relationships with the Indigenous Peoples in Canada. We would like to acknowledge that most of our team members gather, work, and play on the traditional ancestral homelands of Indigenous Peoples and Nations across Canada, each with their own unique history, culture, and traditions. Accommodations during the recruitment process are available on request. #J-18808-Ljbffr