Program Manager, Entrepreneurship

he Program Manager is responsible for managing a large, complex portfolio of programs within a unit or a department. Implements and manages program activities and facilitates ongoing program market research, development, marketing and evaluation. Responsible for the overall quality of program services and responds to evaluation data to make ongoing program improvements, and for managing the program budget and forecasting projected resource needs. Collaborates with internal and external partners and manages a variety of relationships. Purpose and Key Functions Conduct primary and secondary research on new program concepts to determine potential fit, market share, and viability. Develop and critically evaluate concepts and alternatives, designs and formats for new programs. In consultation with the Assistant Director or Director, create alternative program models and conduct analyses of their financial viability. Provide regular reports to New Program Committee and Director, make recommendations, and seek feedback and direction. In consultation with the Assistant Director or Director, develop detailed program financial forecasts, business cases and proposals for new programs. Prepare academic program submissions for Undergraduate Council and Senate review. Hire, supervise and evaluate course developers, instructional designers, consultants and subject matter experts engaged in the development of the program. Manage the development of the program. Lead curriculum development and instructional design of courses and programs. The level of involvement may vary by project, but requires working with subject matter experts, and often instructional designers, to develop curriculum. Create a program marketing plan. Conduct reviews of existing programs and make recommendations and updates to programs by either updating the curriculum and instructional design, or updating the program to reposition itli> Develop, implement and evaluate marketing plan activities including advertising, relationships with professional associations, prospect development, retention plans, and cross selling with other programs. Implement program marketing plan and liaise with marketing staff to ensure all new central marketing activities are completed. Ensure the accuracy of content and distribution of program website, calendar and promotional materials. Develop program content for department website and publications. Hire, supervise, coach and evaluate course instructors. Engage in performance management and termination. Manage the delivery of programs and courses including scheduling, selecting delivery formats, ordering texts and materials, and liaising with instructors. Develop and conduct course and program evaluations, provide feedback to instructors, and incorporate feedback into course and program redevelopment. Analyze and assess student applications and transcripts to determine eligibility for program admission and graduation. Determine what advanced credit will be granted to incoming students. Advise prospective and current students in all aspects of their program of study including providing career program options and skills counselling. Verify and approve student grades. Update and maintain the accuracy and confidentiality of student records and information. Respond to student and instructor needs including academic dishonesty, grade challenges and dissatisfaction with aspects of the program. Ensure student satisfaction through a consistently high level of service. Manage financial aspects of programs including developing budgets, setting fees, establishing enrolment and financial forecasts, ensuring maximum productivity, and meeting profitability objectives. Remain current with emerging trends and association requirements and ensure that the curriculum is representative of student and market needs. Dissolve programs that are no longer financially viable and create transition plans that manage any impact on students and instructors. Work with the Assistant Director, instructors and others, to contribute to training proposals for corporate clients. Act as a consultant to corporate clients providing services such as needs analysis and assessment, benchmarking, training design, instructional design, and training evaluation. Negotiate and prepare contracts and agreements with corporate clients, which include prices, program content, schedule and services. Contribute to a marketing and business development plan for corporate training, and manage aspects of the plan. Build a network of relationships and collaborate with internal and external groups to raise the profile of the University, develop new program ideas, build relationships with professional associations and employers, and to develop new business. Develop and deliver presentations to raise the profile of the department. Supervision Ongoing responsibility for hiring and supervising 10 or more casual employees at any one time. Assets and strong connections to startups, executives, and investors at the local, national, and international levels. Proven experience with entrepreneurship programming and ecosystem development. Background in supporting startups, researchers, clinicians, and students.\>Track record of managing projects or programs from implementation to post-program engagement. Creative and independent thinker; resourceful and proactive in launching new initiatives. Additional Information The Program Manager, Entrepreneurship plays a key role in delivering entrepreneurial programming over the next initiatives, including McMaster Startup Immersion Internships, Student Seed Fund, and other mentor and innovation matchmaking events. The Program Manager may also lead the launch of new initiatives. The Program Manager is also responsible for: Providing ongoing support to award recipients, including guidance on follow-up funding applications and connections to resources and investors. Communicating and engaging with key stakeholders across the McMaster innovation ecosystem. Overseeing the day-to-day program operations. Evaluating and tracking program metrics. Anticipated Start Date : January 26, 2025 How To Apply To apply for this job, please submit your application online. #J-18808-Ljbffr