Personal Banker Trainee

Personal Banker Trainee - Greater Toronto Area Join to apply for the Personal Banker Trainee - Greater Toronto Area role at TD. Détails De La Rémunération: $52,700 - $74,400 CAD Lieu De Travail: Toronto, Ontario, Canada Horaire: 37.5 hours per week Secteur D’activité: Services bancaires personnels et commerciaux Department Overview At TD Canada Trust, we pride ourselves on being the frontline of TD Bank, building deep and long‑lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions. We understand customer needs, identify opportunities to promote products and services, and refer customers to appropriate team members or internal bank partners while ensuring a positive customer experience. Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose, and execute with speed and impact. Job Description Are you passionate about connecting personally with customers to help them achieve their financial goals? Do you love exploring and understanding investment options that best suit customers’ financial needs? Then join us as a Personal Banker and demonstrate your subject‑matter expertise in providing sound financial planning advice to promote customer loyalty and investment returns. In This Role, You Are Expected To Play a key role in advising customers on high‑level financial solutions from a range of available investment and credit banking solutions. Ask thoughtful financial questions to engage with customers and create positive experiences that retain and deepen relationships. Increase customer financial confidence by providing personalized financial advice, answering questions, and addressing concerns; raise matters as appropriate to team members or partners while maintaining confidentiality and accuracy. Act as a point of contact for frontline staff in handling customer problems. Maintain professional space in common areas as per marketing and regulatory guidelines. Work closely with existing and prospective customers to provide financial reviews, discuss portfolio updates, and suggest additional personalized solutions based on their financial goals. Stay knowledgeable about emerging issues, evolving regulations and industry codes of conduct and participate in process improvement opportunities to protect the interests of the organization. Strive to achieve and improve service level agreements and productivity targets. Ensure documents are prepared consistent with relevant regulations and reflect business intentions. Participate fully as a team member, help build a positive and diverse work environment, assist and mentor others in completing work activities, and address communication issues efficiently. Job Requirements High school diploma and/or 1 year of relevant experience. Post‑Secondary or Undergraduate degree in related field is an asset. Completion of IFIC or equivalent required. CFSA must be completed within 12 months of hire. Real estate secured lending and/or investment experience an asset. Sound knowledge of advanced investing and credit processes, banking solutions and concepts in order to provide personalized advice to customers in a fast‑paced work environment. Proficiency in software tools including MS Office and internet applications. Tactful communicator able to exchange ideas and customer information in a concise and logical way. A self‑initiator with strong organizational, planning and time‑management skills. Preferred languages: Cantonese, Mandarin, Farsi, Korean, Russian, Ukrainian, Spanish, Portuguese, Italian, Turkish, Tagalog. Upon completion of the training program, you will be assigned to a Personal Banker position that will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to avail an appropriate opportunity. Geographic mobility is a condition of employment. Seniority level Internship Employment type Full‑time Job function Finance and Sales Industries Banking #J-18808-Ljbffr