Sr. Forward Deployed Engineer

* United States of America - Illinois - Chicago

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .

Description and Requirements

About Our Team

We are building Qira, Lenovo's next-generation cross-device Personal AI platform that delivers intelligent, context-aware experiences across Windows, Android, and the cloud. Our team takes Qira from platform to real-world use across Lenovo teams, consumer experiences, partner initiatives, and enterprise environments. We discover high-value use cases, build the integrations and agent capabilities that make Qira useful, and turn adoption learning into reusable product improvements.

About the Role

The Senior Forward Deployed Engineer is a hands‑on software engineer who embeds with the people and organizations using Qira across Lenovo teams, consumer experiences, partner initiatives, and enterprise environments. You will build what each program needs, integrate it with the systems and devices people already use, and own the outcome from discovery through production adoption. This is a fully remote role with travel to Lenovo, partner, and customer sites.

Your initial focus will be leading priority Qira adoption programs, beginning with Lenovo’s “Customer Zero” program and potentially spanning consumer experiences, partner initiatives, and enterprise deployments as priorities evolve. You will engage senior business, product, and technical stakeholders as a credible technical peer, and bring what you learn in the field back into the product. This is an engineering role first. You write and ship production code, and you spend much of your time with the people who use it.

Location: US Remote, up to 25% travel

What You’ll Do

• Lead priority Qira adoption programs, beginning with “Customer Zero”: deploy, configure, and run Qira in real contexts, driving adoption and surfacing requirements from live usage.
• Embed with internal teams, consumer experiences, partner initiatives, and enterprise customers to map workflows, scope use cases, and turn ambiguous asks into deployable solutions.
• Write production code that ships into real environments: integrations, connectors, tool‑using agents and skills, and MCP servers as the team’s standard integration pattern.
• Own deployments end to end across identity and SSO, device and app configuration, security and access review, and workflow integration, troubleshooting hands‑on until they work in production.
• For enterprise deployments, engage CIO, CISO, and IT‑administrator stakeholders on security posture, deployment models, integration patterns, and manageability.
• Define how each deployment is judged, including task success, safety, and adoption, and feed the results back to the product team.
• Support Qira launches, early‑access programs and use‑case development across user segments, from beta cohorts to general availability.
• Turn repeatable deployment work into reusable components and patterns, and translate field requirements into engineering input that shapes the Qira roadmap.
• Mentor engineers and set the standards and playbook for how Qira is deployed.

Basic Qualifications

• 8+ years in software engineering, forward deployed engineering, solutions engineering, or applied AI, including significant customer‑facing delivery.
• Proficiency in Python or T