Lead, Collections Vendor Management

18 hours ago

Montreal, QC, Canada Fairstone Financial Inc. Full-time

Fairstone Bank in Montreal seeks a Manager, Collections Vendor Management to oversee outsourced collection activities across products, ensure compliance with contracts, and drive delinquency reduction with minimal risk.

You will lead call quality assurance, partner with agencies, monitor performance, and support training and efficiency improvements, while building strong internal and external relationships.