Patient Care Retail Sales Specialist Ottawa

1 week ago

Northeastern Ontario, ON, Canada Avanti Software Inc. Full-time

Support Ottawa patients with medical equipment guidance, fittings, and compassionate customer service at Ontario Medical Supply. This is a full-time, permanent position.

As a Patient Care Retail Sales Specialist, you will assist patients, caregivers, and healthcare professionals with personalized product recommendations. Your work will include mobility aids, compression therapy, orthopedic bracing, wound-care supplies, and home-health equipment. Clinical knowledge and retail service support safe daily-living solutions.

Key Responsibilities:

  • Assess customer needs using clinically relevant questions
  • Recommend medical supplies and mobility equipment
  • Complete fittings and basic mobility-aid adjustments
  • Educate customers about product use, care, and maintenance
  • Process payments and document customer interactions accurately

Requirements:

  • Post-secondary education as a Personal Support Worker
  • Clinical experience in patient care or mobility support
  • Knowledge of infection prevention and PHIPA standards
  • Strong communication, organization, and patient-focused skills
  • Ability to stand and handle light equipment

Apply patient-care expertise, medical equipment knowledge, and compassionate retail service as part of Ontario Medical Supply’s Ottawa team.