Security Guard

4 days ago

Ottawa, ON, Canada paladin security Full-time

Are you passionate about providing excellent customer service and making sure our community is safe? Look no further We are seeking professional, reliable, and customer-focused. This role requires

CA$22.00 hourly

As an Industrial Security Officer, you know how to remain this way while working under pressure. You provide exceptional customer service skills and always do so with a friendly smile. You also utilize

Remote

AI – from repetitive processes to the judgment-heavy tasks that eat up a specialist's week – then build the agents, integrations and tooling to deliver them, reliably and at a cost we can measure. I

Are you passionate about providing excellent customer service and making sure our community is safe? Look no further We are seeking professional, reliable, and customer-focused Security guards to help maintain a safe and secure environment for our clients, employees, and the public. This role requires strong observation skills, professionalism, and the ability to respond effectively to a variety of situations.

Positions available as part of our Critical Response Team, Campus, Commercial sites, and more

What We Offer

  • Competitive wages (based on site rate)
  • Uniforms provided at no cost
  • Development and training through Paladin’s Learning Management System
  • Opportunities for career growth in the field or corporate
  • May be eligible for extended health and dental benefits
  • Employee and Family Assistance Program
  • Exclusive discounts with company partners

Responsibilities

  • Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
  • Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
  • Attend and investigate security alarms and emergencies in a timely and professional manner
  • De-escalate crisis situations, provide support, and liaise with emergency personnel, including police, fire and paramedic resources
  • Exercise crowd control and evict trespassers
  • Write clear and detailed reports including incident, emergency, liability, and day to day reports
  • Provide first aid and medical response when required to any person(s)
  • Utilize two-way radios and computer applications to communicate site activities

Qualifications

  • Valid BC Security License
  • Basic Occupational First Aid Training is an asset
  • Valid BC Class 5 Driver’s License and a reliable vehicle is an asset
  • Strong communication and interpersonal skills
  • Ability to remain calm and professional in high-pressure situations
  • Ability to stand for extended periods, walk 18/20km, and walk up/down the stairs
  • Previous security or customer service experience is an asset
  • Flexible availability, including evenings, weekends, and holidays
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