Client Service Administrator
4 weeks ago
Join to apply for the Client Service Administrator - Kitchener role at HearingLife Canada About HearingLife Canada HearingLife Canada, and National Affiliated Partners, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's awareness campaign (campaignforbetterhearing.org), our core philosophy is to provide life-changing hearing care while increasing awareness of the effects of hearing loss and the benefits of hearing devices. Across Canada, HearingLife consists of over 350 hearing healthcare clinics proudly united behind one simple vision, “To help more people hear better.” Client Service Administrator Are you a customer service expert that enjoys making connections, solving problems, and helping more people hear better? Are you searching to be part of a team that has a “people-first” attitude which focuses on client centered care? If you are passionate about utilizing your skills to change client’s lives – then we would love to hear from you How You'll Make an Impact Customer Service: Serve as the first point of contact for clients, delivering top-notch customer care. You’ll greet clients, manage inbound phone calls and emails and answer customer inquiries with professionalism and warmth. Appointment Scheduling: Ensure smooth clinic operations by managing and adjusting clinician schedules, booking appointments, and coordinating follow‑ups. Clinic Maintenance: Keep our clinic looking its best You’ll organize and tidy the client waiting areas and ensure supplies are stocked and ready. Administrative Support: Assist clinicians by maintaining client files, managing stock orders, and ensuring clinic operations run smoothly. You’ll handle basic hearing aid maintenance, help with events, and support local promotions. Accounting & Insurance: Take ownership of processing payments, tracking insurance claims, accounts receivable management and maintaining inventory. Your attention to detail will ensure smooth financial operations. Community Outreach: Engage with the community through presentations and marketing initiatives. What You'll Bring At least 2 years of customer service experience Strong organizational skills and ability to manage multiple priorities Experience in Microsoft Excel What We Offer Competitive compensation package Generous paid time off including 10 days vacation and 10 wellness days RRSP Matching Healthcare and Dental for yourself and dependents Access to ongoing training and development Corporate discounts through Perko Polis and discounted rates to GoodLife Fitness Seniority Level Not Applicable Employment Type Full-time Job Function Other Industry Retail Equal Opportunities HearingLife Canada is committed to a diverse and inclusive workplace. HearingLife Canada is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please clearly indicate in your application any accommodations you will require throughout the recruitment process. While we appreciate the interest of all applicants, only those selected for an interview will be contacted. #J-18808-Ljbffr
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Client Services Administrator
4 weeks ago
Kitchener, Canada HearingLife Canada Full timeA leading hearing healthcare provider is looking for a Client Service Administrator in Kitchener. The role involves delivering exceptional customer service, managing appointments, and maintaining the clinic’s organization. Ideal candidates should have at least 2 years of customer service experience and strong organizational skills. Benefits include...
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Client Service Administrator
2 days ago
Kitchener, ON NA Z, Canada HearingLife Full timeAbout HearingLife CanadaHearingLife Canada, and National Affiliated Partners, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's awareness campaign ), our core philosophy is to provide life-changing hearing care while increasing awareness of the effects of hearing loss and the...
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Client Services Representative
2 weeks ago
Kitchener, Canada Demant Canada Full time**Scope** Reporting to the Client Services Manager, the Client Services Representative is responsible for providing a high level of customer service support to the Company’s customers to ensure customer satisfaction. **Duties and Responsibilities** - Provide a high level of customer service to ensure customer satisfaction with the Company’s products...
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Guest Services Administrator
2 weeks ago
Kitchener, Canada Massage Addict Kitchener Full timeWe are looking for a Guest Service Administrator with exceptional interpersonal, communication and administrative skills, along with a great personality, a can-do attitude, the ability to work in a fast-paced environment and the desire/passion to contribute to company growth. If you have exceptional interpersonal, communication and administrative skills,...
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Administrator Service Agent
16 hours ago
Kitchener, Canada AGA Assurances Collectives Full timeCareer advancement opportunities - Work-life balance - Hybrid We are currently looking for an **ADMINISTRATOR SERVICE AGENT** to join our team! If **service is your passion**, if you care about **meeting customer needs** and you want to **work in a fast-growing and stimulating environment**, this job is made for you! **BENEFITS OF WORKING AT AGA** - Group...
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Client Service Coordinator
1 week ago
Kitchener, Canada Bayshore HealthCare Full timeMake “being the difference” your Career.. - Bayshore is looking for a Client Service Coordinator to join our amazing team in our Kitchener Branch. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments. - If your calling is to be the “difference” by providing...
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Client Service Coordinator
2 weeks ago
Kitchener, Canada Bayshore HealthCare Full timeMake “being the difference” your Career.. Bayshore is looking for a Client Service Coordinator to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments. If your calling is to be the “difference” by providing outstanding customer service,...
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Client Service Coordinator
2 weeks ago
Kitchener, Canada Bayshore HealthCare Full timeMake “being the difference” your Career.. - Bayshore is looking for a Client Service Coordinator to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments. - If your calling is to be the “difference” by providing outstanding customer service,...
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Bilingual Client Services Representative
2 weeks ago
Kitchener, Canada bernafon Full time**Overview**: Job Title: Client Services Specialist Representative Job Code: Job Family: Client Services Issued: Purpose of the Position: To provide a high level of customer service support to the Company’s customers in order to ensure customer satisfaction. This is a hybrid position with an office location in Kitchener. **Responsibilities**: -...
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Client Services Representative
2 weeks ago
Kitchener, Canada demant Full time**Overview**: Job Title: Client Services Representative Purpose of the Position: To provide a high level of customer service support to the Company’s customers in order to ensure customer satisfaction. This is a hybrid position with an office location in Kitchener. **Responsibilities**: - Interact with customers regarding placing orders, status checks,...
