Director, Strategic Enablement

Requisition ID: 241336 Join a purpose driven winning team committed to results in an inclusive and high-performing culture. Reporting to the EVP Cards Loyalty Payments & Client Experience (CLPCX), the Director Strategic Enablement & Portfolio Management contributes to the overall success of CLPCX team by ensuring specific goals, plans, and initiatives are executed and delivered in support of the team's business strategies and objectives. The position requires a strong communicator with a big picture focus, curious & creative mindset, problem solver, and strong desire for learning, collaborating and interacting with Cards Loyalty Payments & Client Experience Teams and stakeholders across Scotiabank. Responsibilities Acts as a trusted partner to the EVP helping to define strategic priorities and ensuring the execution agenda will deliver them. Own & execute strategic planning and business reviews aligned with CLPCX roadmap and EVP priorities including KPIs & core strategy development. Leads and drives a customer focused culture by simplifying & delivering strategy throughout their team. This is accomplished by deepening team and stakeholder relationships and leveraging broader Bank relationships systems and knowledge. Cascade & translate strategy into action plans via partnership with functions. Ensure delivery & oversight of executive-level initiatives developed in partnership with EVP leading within Canadian Banking & across cross-functional partners to drive accountability and influence/accelerate action. Manage annual portfolio planning process and initiative tracking ceremonies in agile format/ways of working (e.g. quarterly investment reviews) with direct connection to the Project Management Office. Support leadership team with integrated business reporting and KPI management providing transparency and actionable insights. Own relationship with the communications team driving strategic messaging and content preparation for internal forums strategic sessions and enterprise updates (incl. change mgmt.). Enable effective executive coordination via development of materials leadership presentations and event planning (e.g. town halls strategic off-sites). Partner with Finance Analytics Operational Excellence and Controls teams to ensure alignment on business performance narratives financial metrics and compliance frameworks. Collaborate with Credit Cards Loyalty Payments Client Experience & Transformation offices to ensure alignment and execution of CLPCX strategic priorities. Connect with Tech Digital and Data & Analytics teams to support technical aspects of key priorities and issues identified across CLPCX teams. Coordinate closely with global communications team for enterprise-aligned executive messaging and strategic narrative consistency. Qualifications 7-10 years of experience in banking cards loyalty client experience payments or related field Strong understanding of the payments eCommerce digital banking and financial technology landscape Strong strategic thinking leadership through influence communication skills Experienced in coordination of multi-stakeholder initiatives within complex organizational settings Advanced capabilities in creating compelling executive messaging and narrative storytelling Deep proficiency in synthesizing KPIs financial metrics and operational data into impactful leadership insights High-level judgment and agility in dynamic fast-paced strategic environments Experience managing P&L preferred. Experience in business-casing and SIP process preferred. Experience with CX Management preferred. Advanced analytics & financial modeling skills Bachelors degree in business finance or related field. MBA considered an asset Benefits The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. A competitive compensation and benefits package. An organization committed to making a difference in our communities for you and our clients. A rewarding career path with diverse opportunities for professional development. Lead strategic projects with a significant impact on business line growth. A culture that promotes teamwork and cross-functional collaboration to achieve business goals. Inclusive workplace that values diversity of thought background and experience. Working Conditions This role is located at our downtown Toronto ON Canada office. Work in a standard office-based environment; non-standard hours may be required to meet business objectives. Limited travel required. Location(s): Canada : Ontario : Toronto Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers, their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking, wealth management and private banking, corporate and investment banking and capital markets. At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site, alternate format documents, ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted. #J-18808-Ljbffr