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Manager, Software Engineering

4 months ago

Edmonton, Canada Bazaarvoice Full time

About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK

Responsibilities:
  • Lead, manage, mentor, and develop teams of managers, software engineers, and quality engineers to grow your team members’ career paths.
  • Collaborate effectively with directors of product, product managers, QA, architecture, security, and DevOps teams using lean software development, DevOps, and agile principles to deliver software in a B2B SaaS product.
  • Recruit, hire and retain software engineering staff by participating in recruiting and interview efforts.
  • Work with other engineering managers and senior engineering leaders to continuously invest in and improve the engineering department processes, practices and culture.
  • Advocate for software product quality and delivery by promoting automated testing, CI/CD, DevOps, and lean software development practices.
  • Cultivate an engineering culture of innovative, egoless, high trust problem-solving.
  • Work with other departments as needed to collaborate on projects that span outside of engineering (HR, Marketing, Sales, Customer Success, etc.).
About you:
  • Minimum of 10 years of software development experience in the Data/Analytics industry.
  • Minimum of 5 years managing highly technical resources and engineers in the Data/Analytics industry with a clear impact towards achieving business goals.
  • Low to high level skills around handling customer data, metrics, and transactions, including SQL, R, Java, GIT, etc.
  • Architecture abilities and the capacity to design resilient distributed systems that are flexible and scalable.
  • Demonstrable past experience with Agile methodologies, with focus on data-driven experimentation, lean thinking and quick iterations.
  • Proven track record of creative problem solving and the desire to create and build new processes.
  • Coached and mentored engineers (and ideally other managers) in their careers, acting as a true multiplier across the organization.
  • Ability to stay calm and deal well with ambiguity, acting as a pragmatic unblocker of your teams and the organization as a whole.
  • Team-focused and people-centric, able to give feedback as well as receive it
  • Eager to have a clear, measurable impact, through the teams you lead, on the company’s business goals.
  • Able to excel in a fast-paced, collaborative and constantly changing workplace.
  • Experience building and scaling teams in a high-growth startup situation. Specifically growing a team from ~50 to 100+.
  • Proven ability to influence others and facilitate agreement among stakeholders with different interests.

This role will be a hybrid role located in Edmonton, Canada with the expectation of working from the office 3 days a week.

#LI-Hybrid

#LI-AW1

Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.

We approach every situation with a customer first mindset.

Transparency & IntegrityBuilds Trust

We believe in the power of authentic feedback because it’s in our DNA.

We do the right thing when faced with hard choices.Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity.

We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo.

We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives.

We champion what’s best for Bazaarvoice before individuals or teams.

As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

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