Senior UX/UI Designer

Only local applicants in the vicinity of Victoria, British Columbia, Calgary, Alberta or Waterloo, ON will be considered for this position.When applying, applicants must include a PDF version of their cover letter and resume.Upanup is looking for a full-time contract Senior UX/UI Designer to help us create accessible, professional, and user-friendly website designs for our growing client base of government and utility providers across Canada and the United States. This is a contract position spanning from October 2025 until October 2026.We offer an environment that encourages efficiency and supports progress within a growing independent company. You will have the opportunity to contribute to solutions that enhance the way people access important information, while also being part of a supportive and collaborative environment.Job DescriptionLead the design of interfaces and layouts that meet client goals and scope, user experience requirements and brand standards, and accessibility requirementsLead usability testing, including facilitating user testing sessions, contributing to documented analysis on client projects, writing scripts, and creating scenariosPresent design concepts and rationale in an engaging manner to clients to achieve buy-in and help communicate design decisions, providing alternative solutions for challenging client requestsParticipate in internal and client reviews, providing support to the project teamCollaborate with cross-functional teamsContribute to internal tasks and projectsRequirements5+ years of experience in a professional UX/UI design environmentExpert-level proficiency in Figma including prototypingWorking knowledge of Adobe Creative CloudExperience facilitating user testing sessions (or other UX research methods)Experience presenting designs, reports, and recommendations to clients and stakeholdersStrong written and verbal communication skillsPrevious work experience in municipal government or utilities sectorsAbility to manage multiple projects/tasks and to meet tight timelinesAn ambitious attitude, positive outlook, and friendly dispositionPost-secondary degree or diploma in a design-related field or equivalent practical experiencePreference may be given to candidates with any of the following:Experience using or designing for content management systems such as Drupal or WordPressExperience writing HTML and CSSFreelance work or agency experienceExperience with illustration, graphic design, and/or print layoutWorking knowledge of web accessibility and/or experience using assistive technologyWhat You Can ExpectFull-time, contract position, with health benefits starting after three monthsThree weeks of paid vacationCompensation of $35 to $42 per hour at 37.5 hours per weekWe are open to considering candidates who would like to work a minimum of 30 hours per weekA supportive hybrid work model: during your first three months, you'll work on-site full-time to get fully onboarded. After that, you’ll join our hybrid framework, which currently includes working in the office on Tuesdays and Thursdays at minimum.How to ApplyTo apply, please fill out the form below to submit your resume and a personalized cover letter that includes:A link to examples of your workA brief explanation of why you're excited to join UpanupA few thoughts on how your unique skills and experience make you a strong fit for this rolePlease note: Applications without a personalized cover letter will not be considered.We’re Committed to Equity and InclusionAt Upanup, we believe that diversity strengthens our team and fuels innovation. We are committed to building an inclusive workplace where individuals of all backgrounds, identities, and experiences are valued and supported.What we offerAn opportunity to make a difference in the lives of people through a variety of web solutionsA healthy work environment based on core values of integrity, quality, efficiency, progress and friendlinessAbility to collaborate with an experienced team on solutions that tens of thousands of people use each dayBe part of a growing independent business where you’ll have open lines of communication with people in all levels and rolesPerks of working at UpanupFlexible hybrid frameworkNew office spaces in great locationsPaid wellness daysThree weeks paid vacation to startMonthly social eventsComplementary office snacks and drinksiPhone and Macbook Pro for work and personal use #J-18808-Ljbffr