Senior Manager

3 weeks ago

Calgary, Canada RBC Full time

Senior Manager – Special Loans and Advisory ServicesOpportunity OverviewReporting to the Sr. Director, SLAS Western Region, you will drive strategic business priorities by creating and retaining survivors, maximizing revenue while minimizing costs, and enhancing customer loyalty. You will manage complex higher‑risk accounts, provide solutions and business advice that satisfy the bank’s risk requirements, and maintain a focus on long‑term RBC Financial Group relationships. You will develop relationships with service partners, group partners, and professional groups to optimize resolution success and business opportunities.What You Will DoApply a continuous‑improvement approach to achieve superior client experience.Take ownership of client problems as first point of contact.Ensure clients are treated with respect and maintain good working relationships.Introduce clients to RBC wide services and identify business opportunities through referrals.Build and expand relationships with district, field and risk officers to promote early identification and maximize retention opportunities.Emphasize the need to create surviving entities and retain relationships for RBC Financial Group.Maintain a strong presence at assigned Commercial Centers in person, by phone and conferences to leverage advisory opportunities.Participate in bank and/or industry focused events.Must HaveCreative problem‑solving skills with ability to work effectively under pressure.Strong analytical and risk assessment skills, breakthrough thinking, conceptual thinking and strategic business sense.Effective written and oral communication skills with ability to influence others.5+ years of experience in Banking or Professional Services with a professional designation (CPA, MBA, CFA, etc.).Ability to successfully utilize internal networks to assist with problem resolution.Teamwork, partnership building, adaptability and knowledge transfer.Nice to HaveCommercial or Corporate Banking experience.Risk Management knowledge and Financial Restructuring experience.Proficiency with Microsoft applications – basic Word, Excel, PowerPoint.BenefitsA comprehensive Total Rewards Program including bonuses and flexible benefits.Leadership support through coaching and development opportunities.Impactful and lasting impact.Flexible work/life balance options.Dynamic, collaborative, high‑performing team.Challenging work opportunities.Job SkillsAccounting Finance; Asset and Liability Management; Confidentiality; Credit Analysis; Customer Service; Customer Success; Detail-Oriented; Investment Risk; Retail Banking; Risk Management.Additional Job DetailsLocation: 335 8 AVE SW, CALGARY, CanadaCity: CalgaryCountry: CanadaWork Hours/Week: 37.5Employment Type: Full timePlatform: GROUP RISK MANAGEMENTJob Type: RegularPay Type: SalariedPosted Date: 2025-12-17Application Deadline: 2026-01-09Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.Inclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. RBC strives to deliver a workplace based on respect, belonging and opportunity for all. #J-18808-Ljbffr

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