Registration/Scheduling Clerk, Community Mental Health

2 weeks ago

Halifax, Canada IWK Health Full time

Registration/Scheduling Clerk, Community Mental Health Reporting to the Clinical Manager, the Registration and Scheduling Clerk’s primary responsibilities are to complete patient booking/scheduling and participate in patient registration. Additional duties may include answering telephone and email inquiries, preparing patient charts, maintaining office filing systems, scanning and archiving, processing mail, managing inventory of supplies, and demonstrating excellent customer service skills. Qualifications Minimum High School Diploma or G.E.D. required. Graduate from a recognized office administration diploma program preferred. Previous experience in a health care setting is an asset. Accurate keyboarding and data entry skills required. Basic knowledge of computer programs, including email and MS Word, required. Working knowledge of office equipment (fax machine, photocopier, scanner, etc.) required. Strong time management, analytical, and problem‑solving skills required. Excellent organization, communication and interpersonal skills required. Ability to prioritize workloads required. Self‑motivated, able to work with minimal supervision required. High regard for quality, accuracy and attention to detail required. Ability to work well with others and in an interprofessional team required. Flexibility to meet workload demands required. Excellent judgment and discretion in handling confidential and sensitive information required. Experience in patient scheduling/booking preferred; experience with Community Wide Scheduling (CWS) an asset. Competency in other languages an asset. Employment Details Type of Employment: Permanent Hourly FT (100% FTE). Location: Sackville. Union Status: NSGEU Off&Cler, Admin Professionals Bargaining Unit. Start Date: January 2026. Compensation: $23.35 – $25.39 per hour. Closing Date: January 08, 2026. IWK Health is an Equal Opportunity Employer IWK Health is a proud equal opportunity employer. We value diversity and are committed to building an inclusive workforce that reflects the communities we serve. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, gender identity, disability, or protected veteran status. #J-18808-Ljbffr

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