Current jobs related to Director of Operations Chinese Travel - Richmond Hill - Gogo Tours Ltd
-
Director of Operations Chinese Travel
1 day ago
Richmond Hill, Ontario, Canada Gogo Tours Ltd Full timeAbout GoGo ToursGoGo Tours Ltd. is a well-established travel company specializing infully organized international group tours, serving a primarily Chinese-speaking customer base. With decades of experience and a global supplier network, we operate complex, high-touch travel programs acrossAsia, Europe, South America, Africa, and other long-haul...
-
Director of Operations Chinese Travel
4 weeks ago
Richmond Hill, Canada Gogo Tours Ltd Full timeAbout GoGo Tours GoGo Tours Ltd. is a well-established travel company specializing in fully organized international group tours, serving a primarily Chinese-speaking customer base. With decades of experience and a global supplier network, we operate complex, high-touch travel programs across Asia, Europe, South America, Africa, and other long-haul...
-
Director of Operations Chinese Travel
4 weeks ago
Richmond Hill, Canada Gogo Tours Ltd Full timeAbout GoGo ToursGoGo Tours Ltd. is a well-established travel company specializing in fully organized international group tours , serving a primarily Chinese-speaking customer base. With decades of experience and a global supplier network, we operate complex, high-touch travel programs across Asia, Europe, South America, Africa, and other long-haul...
-
Operations Manager Chinese Travel
1 day ago
Richmond Hill, Ontario, Canada Gogo Tours Ltd Full timeAbout Gogo Tours Ltd.Gogo Tours Ltd. is a well-established travel company with over 40 years of experience specializing in fully organized group tours. We focus on curated, high-quality itineraries across Asia, Europe, South America, Africa, and beyond, serving primarily Chinese-speaking customers. Our operations are fast-paced, detail-driven, and highly...
-
Travel Consultant
2 weeks ago
Richmond Hill, Canada New Pioneer Travel Full timeAre you passionate about travel and helping others experience the world? New Pioneer Travel is seeking a Travel Consultant to join our team! Our team is made up of experienced travel experts who are passionate about helping customers create their dream vacations. Join our team and be part of a dynamic and fast-growing company that values teamwork,...
-
Travel Agent
4 weeks ago
Richmond, Canada Firs Express Travel Full time**About Us** Established in 1993, **First Express Travel Ltd.** has grown to become one of the largest whole sale travel and tour operators in Western Canada. For over 30 years, we have built a reputation for excellence through our premium wholesale tour packages, carefully curated travel products, and exceptional sightseeing services. Our expertise spans...
-
International Tour Guide
7 days ago
Richmond Hill, Canada Gogo Tours Full time**Who we are**: Gogo Tours is the largest Canadian Chinese for international travel, adventure and discovery for Chinese population. Gogo Tours is looking for Tour Guide Leaders who are willing to take risks and challenge themselves to provide travelers with unforgettable experiences on our escorted tours: - International destinations such as Europe, South...
-
Travel Consultant
2 weeks ago
Richmond Hill, Canada UTOvacation Full timeAre you passionate about travel and helping others experience the world? UTOVacation is seeking a Travel Consultant to join our team! Our team is made up of experienced travel experts who are passionate about helping customers create their dream vacations. Join our team and be part of a dynamic and fast-growing company that values teamwork, innovation, and...
-
Travel Agent
2 weeks ago
Richmond Hill, Canada UTOvacation Full timeAre you passionate about travel and helping others experience the world? UTOVacation is seeking a Travel Agent to join our team! Our team is made up of experienced travel experts who are passionate about helping customers create their dream vacations. Join our team and be part of a dynamic and fast-growing company that values teamwork, innovation, and...
-
Office Assistant and Book Keeper
1 week ago
Richmond Hill, Canada Chinese College of Canada Full timeThe Chinese College of Canada is looking for an office assistant that also has knowledge in book keeping. Work Remotely - No **Job Types**: Full-time, Part-time, Permanent, Casual Schedule: - 8 hour shift - Day shift - Monday to Friday **Education**: - Secondary School (preferred) **Experience**: - Front desk: 1 year (preferred) - Administrative...
Director of Operations Chinese Travel
1 day ago
Director of Operations Chinese Travel (Cantonese and Mandarin) 1 day ago Be among the first 25 applicants About GoGo Tours GoGo Tours Ltd. is a well-established travel company specializing in fully organized international group tours, serving a primarily Chinese-speaking customer base. With decades of experience and a global supplier network, we operate complex, high-touch travel programs across Asia, Europe, South America, Africa, and other long-haul destinations. As the business continues to scale, we are seeking a Director of Operations to lead execution, ensure profitability, and professionalize core operational processes. The Role The Director of Operations is a senior leadership position responsible for overseeing end-to-end tour operations, planning, supplier coordination, and execution quality. This role works closely with ownership, finance, sales, and land operations to ensure tours are viable, profitable, and delivered to GoGo Tours’ standards. This is an ideal role for an experienced operator who is comfortable making decisions, managing complexity, and handling real-time operational issues. Key Responsibilities Tour Planning, Capacity & Forecasting Own weekly tour capacity monitoring, including forward-looking forecasts to prevent sell-outs and support demand Develop and maintain annual tour forecasts (e.g., 2027 planning), including capacity planning and tour sequencing Review booking velocity and collaborate with land operations to confirm which tours proceed, expand, consolidate, or cancel Flight & Land Operations Oversight Conduct weekly reviews of air ticket cost sheets to ensure flights are priced correctly and booked on time Perform ongoing reviews of land operations booking status, supplier readiness, and execution risk Work directly with land suppliers to resolve operational issues, including after-hours problem-solving when required Select and approve hotels in collaboration with land suppliers to optimize margins while maintaining product quality Financial Control & Profitability Protect and improve tour profitability through margin monitoring, tour consolidation, hotel renegotiation, and sourcing of new suppliers Approve refunds and wire transfers in line with internal controls and company policy Partner with ownership and finance to ensure strong margin discipline across all departures Customer Experience & Quality Control Review and approve customer service communications, particularly escalated or sensitive matters Monitor and analyze weekly customer survey results, identifying trends and driving corrective actions Tour Execution & Staffing Create and approve tour leader assignments across all departures Act as the senior escalation point for complex tour execution issues before, during, and after departure Events & Strategic Initiatives Lead planning and execution of GoG Travels Travel Shows, coordinating across sales, operations, and support teams Support new tour launches, operational scaling initiatives, and continuous process improvements Qualifications & Experience 3+ years experience in operations management, ideally within travel, tour operations, hospitality, or logistics Proven experience managing complex, multi-step operational workflows Strong leadership and decision-making capabilities Experience working directly with international suppliers and ground operators Financial and operational acumen, with a strong understanding of margins and cost controls Experience with CRM English fluency required Cantonese fluency required Mandarin fluency required Referrals increase your chances of interviewing at Gogo Tours Ltd by 2x Get notified about new Director of Operations jobs in Richmond Hill, Ontario, Canada. #J-18808-Ljbffr
