Customer Experience Associate
3 weeks ago
Customer Experience Associate – Inviting Applicants Who Identify as First Nation (Status and Non-Status), Inuit, and Métis – Future Opportunities Work Location: Ottawa, Ontario, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD (base pay may vary based on skills and experience) Job Description: At TD Canada Trust, we are the frontline of TD Bank. We build deep customer relationships by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions. We promote banking solutions, ensuring a positive customer experience. In This Role, You Will: Process financial transactions such as deposits, withdrawals, and bill payments according to standardized operating procedures, industry regulations, and TD's Code of Conduct and Ethics. Understand and determine customer needs to recommend solutions specific to those needs, exercising discretion with confidential matters. Respond to and resolve customers' concerns using standard procedures and escalating non-standard activities as necessary. Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner. Connect personally with customers to advise them appropriately and clearly on banking solutions and processes. Help build a positive, diverse and equitable work environment by promoting team effectiveness and participating in personal performance development. Assist the team by respecting coworkers, staying dedicated, and keeping everyone updated on the status of routine activities. Deliver quality customer experiences and recommend operational improvements where opportunities exist. Job Requirements: High School diploma and/or 1+ year(s) of relevant experience. Undergraduate degree or equivalent is an asset. Strong administration, organizational, planning, and time management skills to work in a fast‑paced environment. Hands‑on knowledge of MS Office (Word, Excel, Outlook) and internet usage. A go‑getter who can exercise initiative and is accurate and detail‑oriented, handling several tasks and changing priorities. A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner. EEO Statement: This posting is open to applicants who identify as First Nation (Status and Non-Status), Inuit, and Métis. Language Requirement (Quebec Only): Sans Objet #J-18808-Ljbffr
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Customer Experience Associate
2 weeks ago
Ottawa, Canada Scotiabank Full timeRequisition ID: 165502 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: Customer Experience Associate Permanent part-time - 22.5 hours Location - Smiths Falls, ON As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we...
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Customer Experience Associate
5 days ago
Ottawa, Canada Scotiabank Full timeRequisition ID: 173733 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: Customer Experience Associate / Bells Corners/ 15h As a Customer Experience Associate (Bells Corners), you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first,...
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Customer Experience Associate
1 week ago
Ottawa, Canada TD Full timeCustomer Experience Associate – TD Work Location: Ottawa, Ontario, Canada Hours: 15 hours per week Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD per hour TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the...
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Customer Experience Associate
1 week ago
Ottawa, Canada TD Full timeCustomer Experience Associate – TD Work Location: Ottawa, Ontario, Canada Hours: 15 hours per week Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD per hour TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the...
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Customer Experience Associate
4 weeks ago
Ottawa, Canada TD Securities Full timeCustomer Experience Associate TD Securities Work Location: Nepean, Ontario, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD Job Description At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer...
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Customer Experience Associate
6 days ago
Ottawa, Canada TD Securities Full timeJoin to apply for the Customer Experience Associate role at TD Securities Work Location: Ottawa, Ontario, Canada Hours 15 Line Of Business Personal & Commercial Banking Pay Details $22.50 - $28.33 CAD Job Description At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long‑lasting relationships with our customers by performing...
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Customer Experience Associate
1 week ago
Ottawa, Canada TD Securities Full timeJoin to apply for the Customer Experience Associate role at TD Securities Work Location: Ottawa, Ontario, Canada Hours 15 Line Of Business Personal & Commercial Banking Pay Details $22.50 - $28.33 CAD Job Description At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long‑lasting relationships with our customers by performing...
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Customer Experience Associate
1 week ago
Ottawa, Canada TD Full timeCustomer Experience Associate Work Location: Kanata, Ontario, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay Details: $22.50 – $28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our...
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Customer Experience Associate
1 week ago
Ottawa, Canada TD Full timeCustomer Experience Associate Work Location: Kanata, Ontario, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay Details: $22.50 – $28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our...
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Customer Experience Associate
4 weeks ago
Ottawa, Canada Scotiabank Full timeTitle: Customer Experience Associate (Canada) Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their...
