Workplace Experience Coordinator

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are looking to hire a Workplace Experience Coordinator to join our Workplace Experience team. This position is open to candidates based in Toronto and requires in‑office work Monday to Friday. What your team does This role reports directly to the Toronto Office Manager and is part of the global Workplace Experience (WX) team. The WX team manages Clio spaces, designs solutions for facility concerns, and creates a unique workplace experience for all. It also provides operational support to employee events and People programs, collaborating with People, IT, and other cross‑functional teams. Who you are You are highly organized, proactive, and service‑oriented, with a natural ability to connect with people and anticipate needs. You thrive in a fast‑paced, in‑office environment, take pride in creating a welcoming and well‑run workplace, and enjoy being a trusted point of contact for employees, guests, and partners. What you'll work on Front office management and reception, including visitor and employee sign‑in, access systems, mail management, and shipping/receiving Orienting employees and guests to the space through site tours and wayfinding Maintaining office space to be well‑stocked, clean, and welcoming, including light cleaning of communal areas Identifying facility deficiencies, coordinating repairs, and tracking status Supporting regular facility inspections and maintaining inspection records; coordinating with building services for repairs and maintenance Assisting with planning, coordination, and communication of internal and external events, such as company meetings, mixers, holiday parties, and team socials/on‑site Collaborating with cross‑functional teams—People, IT, OCEO—to ensure workplace policies and programs align with business objectives Conducting regular facility inspections to ensure all mechanical, electrical, and structural systems are operational Supporting the physical security of Clio’s office, managing site access badges, and liaising with IT/Security as needed Assisting with OH&S program coordination and maintaining OH&S records Supporting workplace technology systems, including AV equipment and video conferencing systems Coordinating with vendors for F&B, socials, and office supplies Tracking and processing workplace experience expenses through internal software programs Collecting and maintaining data to measure the effectiveness of the workplace experience program What you bring 1–3 years of experience in office coordination, workplace experience, facilities, hospitality, or operations Strong organizational and time‑management skills, with the ability to prioritize multiple tasks in a fast‑paced environment Excellent communication and interpersonal skills, with a service‑oriented and professional approach Comfortable working onsite and being a visible point of contact for employees, guests, and vendors Ability to identify issues proactively, follow through on solutions, and escrow appropriately Experience using workplace tools and systems (Google stack, Slack, ticketing systems, expense tools, or similar) High attention to detail and pride in creating welcoming, well‑run spaces Demonstrated interest in improving your craft by using AI Bonus points if you have Previous experience in a tech, startup, or high‑growth company environment Familiarity with access control or visitor management tools, or AV/meeting room technology Exposure to workplace safety programs or compliance documentation Experience supporting events or on‑site activations First Aid certification (or willingness to obtain) Compensation and Benefits Competitive, equitable salary with top‑tier health, dental, and vision benefits. Hybrid work environment: local Clions are expected in office at least twice per week. Flexible time off policy, encouraged 20 days off per year. $2000 annual counseling benefit, RRSP matching, RESP contribution, and Clioversary recognition program. Salary range for this role: $60,900 – $82,500 CAD, based on experience and geographic region. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves and is united by our mission. We pride ourselves on building and fostering an inclusive, valued, and accessible environment, encouraging candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. If you require accommodation, please let us know and we will work with you to meet your needs. Disclaimer We only communicate with candidates through official @clio.com email addresses. #J-18808-Ljbffr