Print Services Supervisor Staples Canada

4 days ago

Ottawa, ON, Canada Staples Canada Full-time

Lead print services at Staples Canada using customer engagement and graphic communications knowledge to guide store performance. Support customers and associates across print and service areas.

As a Print & Services Supervisor, you lead a team while driving sales, customer experiences, and operational excellence. You guide associates in solutions, products, and services while building customer relationships. Your responsibilities include print production, customer-facing interactions, leadership, and training.

Key Responsibilities:

  • Coach the store’s selling model and customer-first engagement
  • Supervise print production and customer service interactions
  • Execute flyers and promotional items to maximize sales
  • Lead cash and print areas toward goals
  • Train associates and encourage continuous development

Requirements:

  • Three-plus years of retail customer service experience
  • Prior supervisory and coaching experience preferred
  • One to two years in print communications
  • Working knowledge of graphic design principles
  • Computer and printing equipment technical proficiency

Bring print operations, customer engagement, sales execution, and associate coaching expertise to Staples Canada’s store team.