IT Helpdesk Pro: Phone Support Technician II
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Beneva offre un poste temporaire de Technicien(ne) soutien téléphonique niveau II à Québec pour une durée de 6 mois. Vous prenez en charge les appels de première ligne des utilisateurs et proposez des solutions, en vous appuyant sur votre savoir-faire en matériel, logiciels et réseaux.
Vous assurez le suivi des incidents et des demandes, escaladez les cas complexes et effectuez des prises à distance (SCCM, LogMeIn). Maîtrise du français avancée et anglais souhaitée.
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IT Technician II
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