Associate Manager PT Under 20 hours

Associate Manager PT Under 20 hours at TUMI Since 1975, TUMI has been creating world‑class business, travel, and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale. Job Description Associate Benefits Work‑life balance Training Employee Discount This position may be eligible to participate in a company incentive program Your Role At TUMI As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world‑class service, and grow the brand. Key Responsibilities Performance to Goals Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT, and Client Data Capture. Leadership And Initiative Display a good sense of initiative, plan and prioritize, display strategic thinking, and champion change in an effective manner. Take pride in work and strive for excellence. Take responsibility for performance and complete all assigned tasks and meet deadlines. People Development Help teach others training content through consistent roleplay and coaching; demonstrate an openness to new ideas and concepts while quickly learning and applying them to the job. Assist the Store Manager with the training and development for store associates and complete quarterly goal‑setting for personal development. Coaching and Feedback: clearly articulate strengths, goals and opportunities; utilize company tools to create a 360‑degree coaching culture and remain open to feedback from supervisors, peers and team. Communication And Relationship Building Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team. Demonstrate ethical conduct when completing job duties. Promote the organization’s business goals and adapt flexibly to change. Ability to remain calm and deescalate situations. Collaborate effectively with team. Compliance Manage personal timecards to ensure payroll accuracy. Maintain TUMI University Training. Adhere to all company policies and procedures. Visual Merchandising/Client Experience Ensure the store follows the visual guidelines and directives. Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience. Qualifications Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment. Value a collaborative environment and have an openness to feedback. Be able to stand, move around the store, lift and push boxes that weigh up to 30 pounds, and use a ladder to complete job duties. Have strong sales and client experience, preferably in the luxury market. Can demonstrate proven success in meeting sales goals and achieving KPIs. Flexible availability to work nights, weekends, mornings, and holidays as needed. Have a strong sense of integrity and an ability to lead by example. Have strong time‑management skills. About The Team At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed—guidance toward individual career growth, professional training and development initiatives, and a motivating, exciting environment—along with competitive salaries and comprehensive benefits programs. Why you’ll love working here We hold strong values in innovation, sustainability, and inclusive culture. We protect the planet, support vulnerable communities, and actively pursue corporate social responsibility initiatives. What We Value INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, using recycled materials and a global repair network. PARTNERS WE BELIEVE IN. We believe in supporting vulnerable communities and advancing wellbeing. CULTURE & INCLUSION. We are committed to a diverse and vibrant culture, welcoming people from all walks of life. The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non‑discriminatory business factors specific to the position or location. TUMI is an equal‑opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation. #J-18808-Ljbffr