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Branch Manager
23 hours ago
Are you a naturalfacilitatorwho thrives ontranslatinggoalsto actionableobjectives,building strong teams, running smooth operations, and creating great customer experiences?We'relookingfor a results-driven, people-focusedBranch Managerto take ownership of our Langley Branch.The Branch Manager is responsible for the leadership and management of the Branch operations, including achieving all strategic and operational goals and objectives, enhancing revenue and profitability, continually improving productivity and efficiency, maximizing resources, managing inventory, developing the Branch staff, growing & strengthening employee morale, and planning for future growth within theLangleymarket area.Reports To:Director, Branch OperationsDirect Reports:Territory Sales Managers; Customer Service Supervisor; Warehouse SupervisorWhat You’ll Be Doing:Running the ShowStay on top of local market trends and competitor activity to spot opportunities for growth, process improvements, and new business.Keep a close eye on Branch KPIs and take proactive steps to stay on track or better yet, ahead of the game. Hold your direct reports accountable to their goals and support them in getting there.Oversee day-to-day operations across sales, service, and warehouse. Meet regularly with team leads to align priorities, adjust plans, and keep communication flowingDriving Business ForwardBuilds an expert level of knowledge and understanding of Formations’ Distribution and Manufactured product lines.Partner with Sales to grow customer accounts and uncover new opportunities.Build andmaintainstrong relationships with key clients and decision-makers.Be visible in the community-visit customers, attend events, andindustry activities to strengthen presence and reputation.Share customer insights and market feedback to help shape business direction.Leading PeopleHire, train, coach, and develop your team and keep morale high.Set clear performance expectations and coach your direct reports to successConduct regular one-on-ones and team check-ins to align goals, remove roadblocks, andprovide supportReview performance, recognize wins, and jump in when things need a tune-upLead by example, reinforcing a culture of accountability,innovation,teamwork, and respectIn an Average Week, You Might...Kick off Monday by reviewing last week’s KPIs - spotting what worked, what didn’t, and where to focus. Check in with your Territory Sales Managers and Customer Service Supervisor to align on opportunities, challenges, and customer follow-upsWalk the warehouse floorwith the Warehouse Supervisorto connect with the team, check on shipments,problem-solve a delivery or inventory issue and review safety or equipment needsVisit a key customer to talkbusiness, get feedback, and explore ways to deepen the partnershipJoin a call with the Director of Branch Operations to share updates and collaborate on larger regional initiativesSupport a team member’s growth with coaching, training, or just a quick peptalkbetween tasks.Celebrate a team win, recognize a job well done, and keep morale high.Wrap up Friday planning for the week ahead-staying two steps ahead and setting your team up for successWhat You Bring:5-8years ofexperienceleading branch or operations teams in a distribution settingConfidence managing performance, setting direction, and making decisionsSolid understanding of sales, inventory, and customer service operationsFinancial know-how - budgets, forecasts, and cost controls are in your toolkitExcellent communication skills and a passion for team and customer successExcellent communication, leadership, and change management capabilitiesA strategic mindset balanced with a hands-on, action-oriented approachBonus PointsExperience in theins and outs of the building materialsand/or MillworkindustryInsight into Western Canadianbuilding materialsmarket trends and customer needsWhy Join Us:Be part of a forward-thinking company committed toinnovation.Work in a supportive,team-oriented environment that valuesrespect,accountability, andcommunication.Opportunities for growth and advancement within the company.Competitive compensation package with 100% company sponsored health and dental benefitsA generous flexible benefit program, including options for:Health Spending Account (HSA)Personal Spending Account (PSA)RRSP contributionsAs part of our selection process, shortlisted candidates will be invited to complete aTRAITS Assessment. Participation in this assessment ismandatoryto be considered for the role. We look forward to reviewing your applicationBase Salary Range: 120,000 -140,000 + Variable Pay #J-18808-Ljbffr
