Senior OR Engineer, Workforce Optimization

16 hours ago

Winnipeg, MB, Canada Miratech Full-time
Miratech is seeking an experienced Operations Research Engineer to join the Workforce Management product stream and build optimization capabilities for large-scale contact center planning. You will apply operations research, mathematical optimization, and algorithm design to model, prototype, and deploy production-grade optimization services that support scheduling, staffing, and coverage management. You will collaborate with product and engineering teams to translate business requirements into