Hybrid Real-Time Workforce Analyst

A leading insurance firm in Quebec, Canada is seeking a Workforce Management Analyst to ensure operational efficiency in contact centers. The ideal candidate will monitor service levels, make real-time adjustments, and communicate effectively with stakeholders. With a focus on analytics, this role requires proficiency in Excel and reporting tools like Power...

A technology company in Laval, Quebec, is seeking a Workforce Management Analyst to optimize contact center operations. The role involves monitoring performance metrics, implementing operational changes, and supporting teams during disruptions. Candidates should have degree-related background, experience in contact centers, and be bilingual. This position...

Workforce Management (WFM) Analyst page is loaded## Workforce Management (WFM) Analystlocations: Laval, Quebec, CAN: Québec, Quebec, CAN: Montréal, Quebec, CAN: St-Hyacinthe, Quebec, CANtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R150106*Our employees are at the heart of everything we do. Together, we help people,...

Join to apply for the Workforce Management (WFM) Analyst role at Intact. 4 days ago: Be among the first 25 applicants. Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living...

A leading financial corporation in Quebec is seeking a Workforce Planning Analyst to drive operational excellence and enhance customer experiences. The role involves ensuring service level objectives are met and spearheading innovative strategies. Candidates should display strong communication skills and a passion for innovation. Bilingualism in French and...

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

Workforce Management Analyst (WFM) Join Intact as a Workforce Management Analyst. Be among the first 25 applicants. Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our...

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...