Senior Implementation Lead — Customer Success

Join us in building the next generation of legal drafting technology. We help teams move faster through complex contracts using automation, collaboration and AI — with lawyers firmly in control. We’re one of the hottest scale-ups in our discipline, with both our headcount and revenue increasing by 70% year on year. We’re trusted by leading law firms,...

Customer Success Manager - Implementation (Talent Pool)Customer Success Manager - Implementation (Talent Pool)Department: Customer SuccessTrack: Individual ContributorReports to: Head of Customer SuccessDirect Reports: N/ALocation: Hybrid (WeWork Waterloo)Schedule: Full-time, permanent | Mon-Fri, 9:00-5:30pm(GMT)Compensation: Competitive, based on...

Legal Practice Board Senior Customer Service Officer PSCA 2024, Level 4, $95,782 - $100,526 Position No: LPB007 Work Type: Permanent - Full Time Location: Perth Permanent – Full Time An exciting opportunity for a Senior Customer Service Officer has come about at the Legal Practice Board (Board). There is currently one permanent full time vacancy to be...

A legal regulatory board in Western Australia is seeking a Senior Customer Service Officer. This role involves providing exceptional customer service, processing regulatory applications, and guiding the team towards a customer-centric service culture. The ideal candidate will have experience in high-quality service delivery and a strong understanding of...

A leading financial technology provider is seeking a Senior Consultant to lead the implementation of their Corporate Performance Management software. This role involves owning the project lifecycle, ensuring timely and quality delivery while actively engaging with clients to drive adoption. Required qualifications include over 4 years of relevant experience,...

A leading financial technology provider is seeking a Senior Consultant to lead the implementation of their Corporate Performance Management software. This role involves owning the project lifecycle, ensuring timely and quality delivery while actively engaging with clients to drive adoption. Required qualifications include over 4 years of relevant experience,...

Who We Are and What We Do Mappedin is the leading indoor mapping platform transforming the way venues are experienced, managed, and understood. Built for scale and trusted by the world’s biggest brands, our AI‑powered tools make indoor mapping fast, flexible, and easy to integrate—powering indoor experiences at top destinations worldwide. With billions...

Who We Are and What We Do Mappedin is the leading indoor mapping platform transforming the way venues are experienced, managed, and understood. Built for scale and trusted by the world’s biggest brands, our AI‑powered tools make indoor mapping fast, flexible, and easy to integrate—powering indoor experiences at top destinations worldwide. With billions...

We are seeking a proactive and data-driven Customer Success Operations Manager with deep expertise in Gainsight and Salesforce support. This role is key to enabling our Customer Success team to deliver world-class experiences at scale, by optimizing tools, processes, and insights that drive customer engagement, retention, and growth. You will not only serve...

A leading indoor mapping company in Ontario is seeking a Senior Customer Success Manager to nurture relationships with stadiums and major venues. This role involves managing customer relationships, driving revenue through product adoption, and defining onboarding programs. Ideal candidates will have experience in customer success and project management,...