Bilingual Licensed Insurance Advisor

OverviewJoin to apply for the Bilingual Licensed Insurance Advisor role at Manulife.As a Bilingual Licensed Insurance Advisor, you are responsible for selling Health & Dental, Travel, and Life Insurance. You will be handling inbound sales calls, making outbound calls, and handling online interactions with clients who have expressed interest in discussing our products in a professional, effective manner.This is a unique opportunity for motivated salespeople who already hold a valid LLQP license, or who have the right skills to obtain this requirement before your start date. Manulife will cover the cost of an accredited education provider for the Harmonized LLQP course, as well as the exam and licensing fees.We are open between the hours of 8:00 am - 8:00 pm EST, Monday to Friday and 10:00 am - 5:00 pm EST on Saturdays. Position Responsibilities Handling inbound calls from new clients interested in Health & Dental, Travel, and Life Insurance Making outbound calls to clients who have shown interest in discussing our options Assisting clients through online chats, and other digital channels Providing advice, discovering client needs, and offering solutions to meet those needs Accurately recording needs analysis, and other client information through an online system Meeting sales, quality, and compliance measures on a monthly, quarterly, and annual basis Building rapport with clients through professional, personalized service to foster your own sales pipeline Supporting various marketing/sponsor campaigns Being the voice of the customer by sharing feedback with the team and raising any suggestions, concerns, or feedback on how we can improve Required Qualifications Fully bilingual (French/English): The successful candidate will be required to communicate in English and French to support clients from various jurisdictions outside of Quebec. High-energy individuals who are excellent communicators both verbally and written, with strong active listening skills People who love to obsess about customers and thrive in a team environment Motivation by sales targets and the desire to control total earnings potential Ability to progress between an open office environment and working from home Ability to persuade and negotiate using a consultative sales approach over the phone or through online chat Strong attention to detail when gathering client information, conducting a thorough needs analysis, offering personalized solutions, identifying sales opportunities, and closing the sale Preferred Qualifications Problem-solving skills and the ability to communicate with a wide variety of clients to reach effective solutions Ability to navigate multiple programs/screens simultaneously and learn internal systems; proficiency in MS Outlook, Salesforce, and other web-based systems Telephone sales or call centre experience Insurance experience dealing with Accident & Sickness and Life Insurance Post-secondary degree; equivalent business experience is strongly considered Familiarity with Salesforce or other CRM tools When You Join Our Team We’ll empower you to learn and grow the career you want We’ll recognize and support you in a flexible environment where well-being and inclusion are prioritized As part of our global team, we’ll support you in shaping the future you want to see About Manulife And John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Equal Opportunity Manulife is an Equal Opportunity Employer. We embrace diversity and foster an inclusive work environment that respects cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all practices without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will assist applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation, contact recruitment@manulife.com. Working Arrangement Hybrid Salary & Benefits Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees may participate in incentive programs tied to performance. For more information, contact recruitment@manulife.com. Benefits include health, dental, mental health, vision, disability, life and AD&D, retirement savings plans, and paid time off, among others. #J-18808-Ljbffr