Practice Architect, AI

Practice Architect, AI Date: Dec 3, 2025 Location: Toronto, ON, CA • Ottawa, ON, CA • Calgary, AB, CA • AB, CA • Oakville, ON, CA Company: Softchoice Why you’ll love Softchoice: We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. The impact you'll make: The Microsoft AI Platforms Practice Architect is a senior technical leader within the Microsoft Practice, responsible for driving excellence in the design, delivery, and evolution of solutions leveraging Microsoft AI Platforms technologies. This role is pivotal in shaping methodologies, developing best practices, supporting offerings, and engaging with high-value customers to ensure transformative business outcomes. What you will do: Serve as a subject matter expert in Microsoft AI Platforms technologies, including Azure Open AI, AI Foundry and Fabric. Stay ahead of emerging trends, ensuring the practice adopts and evangelizes the latest Microsoft innovations. Lead the integration of cloud capabilities into solution delivery models, transforming customer workflows and outcomes. Methodology & Best Practice Development Coordinate the development, documentation, and continuous improvement of methodologies and best practices for Microsoft AI Platforms solutions. Collaborate with architects, engineers, and product managers to ensure consistency and quality across all engagements. Champion internal enablement, fostering a culture of learning and innovation. Offerings Development & Enablement Support the creation and evolution of Microsoft AI Platforms offerings, working closely with product management and delivery teams. Act as “Customer Zero” for new technologies, piloting and refining offerings before broad rollout. Provide presales support, solution architecture, and technical leadership for strategic opportunities. High-Value Customer Engagement Engage directly with key customers as a trusted advisor, guiding their Microsoft transformation journeys. Lead solution workshops, architecture reviews, and executive briefings for high-impact engagements. Ensure customer satisfaction and measurable business impact through delivery excellence. Collaboration & Advocacy Partner with Microsoft and other strategic partners to co-create solutions and drive joint success. Represent Softchoice/WWT at industry events, sharing thought leadership and promoting best practices. Advocate for continuous improvement and early adoption of emerging technologies. What you will bring to the table: Deep expertise in Microsoft AI Platform solutions. Proven experience architecting and delivering complex Microsoft solutions for enterprise customers. Strong track record in methodology development, technical leadership, and innovation. Excellent communication, collaboration, and stakeholder management skills. Experience working with Microsoft and global partners. Commitment to continuous learning and professional growth. This role requires at least 10 years experience in a technical field (ideally with Microsoft technologies) Not sure if you qualify? Think about applying anyway: We understand that not everyone brings 100% of the skills and experience for the role. At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply. Why You’ll Love Working Here: The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other Flexibility: Plan your workdays in a way that suits you best Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self Competitive Benefits: Benefit from competitive perks that start on day one Inclusion & Equal opportunity employment: We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. Require accommodation? We are ready to help: We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs. Our commitment to your experience: We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same. Before you start with us, we will conduct a criminal record check, verify your education, and check your references. When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time. Job Requisition ID: 7089 EoE/Vet/Disability #J-18808-Ljbffr