Group Insurance TPA/ TPP Specialist

2 weeks ago

City of Moncton, Canada Assomption Full time

Reporting to the Manager, you will play a key role in managing relationships with Third-Party Administrators (TPA) and Third-Party Providers (TPP) within the group insurance business line. You will oversee compliance, support new contract implementation, and ensure smooth collaboration with partners.You will work on strategic initiatives, coordinate audits and training, and manage communications with partners. In addition to these responsibilities, you will supervise team members involved in data analysis and accounting, promoting best practices and operational efficiency.In short:Manage relationships with TPA and TPP partnersEnsure compliance and support new contract implementationOversee communications, audits, and training coordinationLead and mentor team members in data analysis and accountingQualificationsCollege or university degree in Business Administration is an asset.Basic knowledge of accounting and data analysis.Understanding of group insurance and related benefits.Ability to analyze and interpret contracts independently.Intermediate proficiency in Microsoft Excel for data manipulation.Strong customer service skills and ability to build partner relationships.Excellent analytical and decision‑making skills for complex requests.Superior communication skills (written and verbal) in English and French.Adaptability to change and critical thinking to identify risks.Quick learner with strong understanding of internal processes and cross‑department impacts.Experience in team management and motivating staff.ResponsibilitiesManage relationships and projects with TPA/TPP partners, including requests and contract implementation.Analyze partner needs, negotiate solutions, and ensure compliance with internal standards.Coordinate audits, validate processes, and deliver training to partners.Oversee partner communications and respond to inquiries efficiently.Supervise team members, set objectives, and drive process improvements.Maintain and update internal procedures and tools to reflect partner differences.Additional InformationThe opportunity to be part of a dynamic and high‑performing team that adheres to the following values: leadership, collaboration, trust and commitment.Training and development opportunities.A comprehensive benefits package including a competitive salary, bonus, pension and benefits.A dynamic location in downtown Moncton.One paid day of volunteer work.A gym located in the building.If this challenge matches your career aspirations and you would like to play a key role in the exciting development of our company, please apply no later than January 18, 2025. #J-18808-Ljbffr

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