Chief Operating Officer

BIS Safety Software BIS Safety Software is a fast‑growing technology company providing leading software for the safety industry. We are looking to add a Chief Operating Officer (COO) to our Executive Team – someone who can blend strategic vision with operational excellence to help take BIS to the next level. About the company Founded in 2006 and headquartered in Sherwood Park, Alberta, BIS emphasizes client relationships and continuous innovation. As we expand across North America and beyond, we’re looking for an operations leader who knows how to build for scale – without losing what makes us great. About the role In this role, you will work directly with the CEO and leadership team to transform bold vision into a focused, achievable roadmap. You’ll own core operational functions and, as the company grows, expand your influence across the organization. We’re not just looking for a strategist – we’re looking for a builder who can develop leaders and architect the systems that power a high‑performing, mission‑driven organization. You lead with quiet strength, lift others up, see challenges as opportunities, and bring out the best in every team you touch. This is an in‑person role based out of our Sherwood Park, AB office. In this role, you'll be expected to: Partner with the CEO and leadership team to co‑create company strategy, anticipating market shifts and designing bold yet achievable growth paths. Translate the company vision into an actionable business strategy with clearly defined priorities and milestones. Lead cross‑functional execution on company‑wide initiatives – ensuring accountability, alignment, and measurable results. Build and optimize scalable operational processes, integrating automation and systems to support growth. Drive operational discipline, ensuring all departments execute within budgets and deliver against goals. Guide leaders in identifying and prioritizing high‑impact OKRs and strategic initiatives that deliver the greatest value. Establish and monitor company dashboards, KPIs, and reporting frameworks for performance tracking and decision‑making. Identify and implement opportunities for operational efficiency and cost reduction without sacrificing quality. Support strategic growth initiatives including sales productivity improvements and market expansion. Design organizational structures for scale, anticipating future needs rather than only current demands. Coach and develop leaders, embedding performance management systems that elevate productivity and accountability. Strengthen existing systems and processes to improve performance and adapt quickly to shifting business conditions. You might be the right fit if you: Lead with quiet strength – building trust, empowering teams, and inspiring through action, not just words. Have a proven track record of scaling organizations to $100M+, ideally in a SaaS or software context. Exhibit strong operational leadership skills with the ability to design, implement, and optimize systems and processes. Have experience in operational excellence as well as driving business strategy and shaping growth models. Can scan market trends, competitive forces, and client needs to inform long‑term strategy. Have the “courage to challenge assumptions,” ensuring the best strategic decisions are made for the company’s future. Are a strategic thinker who connects long‑term vision to day‑to‑day execution. Possess strong business and financial acumen, with a clear understanding of P&L levers and how to use them to drive results. Excel at fostering alignment, accountability, and performance across diverse teams. Are experienced in leading organizations through change with clarity, focus, and effective execution. Are an exceptional communicator with the influence and presence to align stakeholders at all levels. Have a track record of driving measurable improvements in operational performance, efficiency, and growth. Are skilled at coaching and developing senior leaders to elevate their departments and deliver results. Are highly organized, proactive, and adaptable in a fast‑paced environment. Bonus points if you: Demonstrated success in scaling operations to or beyond $100M in SaaS/software contexts. Have P&L ownership in high‑growth environments. Possess deep expertise in performance dashboarding, OKR frameworks, or operational automation systems. Hands‑on leadership during growth phases is a strong advantage. What success looks like in this role: 3 months: You’ll deliver a comprehensive operational assessment and roadmap—including organizational structure, gaps, and opportunities. 6 months: Top priorities are gaining traction—clear plans, milestones, and defined outcomes in motion. 12 months: You’ll have delivered visible improvements in operational efficiency, financial discipline, and execution across departments—underpinned by effective dashboards and KPIs. Why join us At BIS, we pride ourselves in being entrepreneurial. Our open office environment fosters collaboration and organic learning, allowing us to integrate new ideas quickly when they further our software and company. This flexibility is a key part of our culture and reflects our insightful and collaborative team. We embrace a purposeful avoidance of titles to reflect humility and lead with our heart, treating all customers and team members with integrity and compassion. We are looking for like‑minded individuals who want to grow with us. Benefits Comprehensive benefits package Health spending account Growth opportunities Flexible working hours On‑the‑job training Work‑life balance Free on‑site parking Team Recognition Points Social committee Fun, open and collaborative environment Be More Than an Employee – through our Employee Stock Ownership Plan (ESOP) you can own a piece of the business and build equity in the company’s future. How to apply We’d love to hear from you. If this describes you, please submit a creative application that is sure to grab our attention. Visit our Careers Page to learn more. We sincerely thank all applicants for their interest; however, only applicants selected for interviews will be contacted. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Additional information Seniority level: Not Applicable Employment type: Full‑time Job function: Management and Manufacturing Industries: E‑Learning Providers Referrals increase your chances of interviewing at BIS Safety Software by 2x. Get notified about new Chief Operating Officer jobs in Sherwood Park, Alberta, Canada. #J-18808-Ljbffr