Collections Manager

2 weeks ago


Vancouver, Canada Kassen Full time
We are seeking a dynamic Collections Manager to join our client's team. This pivotal role bridges the Sales and Finance departments, focusing on cash flow management, client communication, and internal coordination. The ideal candidate will bring a mix of strategic thinking, operational efficiency, and a collaborative spirit to the team.

Responsibilities

  • Streamline and improve collection processes, ensuring efficient cash flow management.
  • Lead invoice collection efforts in alignment with company standards and metrics.
  • Forecast weekly cash flow and monitor transactions to ensure compliance with contractual obligations.
  • Establish and maintain comprehensive procedures for managing receivables and payables.
  • Ensure legal compliance in debt collection practices and manage special payment arrangements.
  • Act as a liaison between the Accounting team and external partners, addressing inquiries and managing premium financing receipts.
  • Participate in compliance reviews and audits, maintaining a standardized document management system.
  • Lead, develop, and manage the Collections Team, fostering a culture of continuous improvement and professional growth.

Qualifications

  • Bachelor’s degree in Business, Commerce, or a related field is preferred.
  • Minimum of 5 years' experience in collections within a fast-paced administrative or accounting environment.
  • Proven ability to adapt and thrive in a growing company environment, with strict adherence to deadlines.
  • Strong negotiation and dispute-resolution abilities.
  • Exceptional organizational and time management skills, capable of managing multiple priorities.
  • Effective communication and teamwork, with a commitment to developing internal and external relationships.
  • Proficiency in Microsoft Office, particularly Excel, and familiarity with client relationship management software.
  • Knowledge of collection strategies and experience with financial management systems like Epic are advantageous.
  • Previous experience in the insurance sector is a plus.
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