Software Engineer

OverviewJoin to apply for the Software Engineer - L3 Support role at CanonicalCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We recruit on a global basis and have 1200+ colleagues in 75+ countries with very few office-based roles.The role is remote, with Canonical teams in all time zones. This posting describes the responsibilities, qualifications, and benefits for the position described. ResponsibilitiesResolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source softwareMaintain a close working relationship with Canonical's Field, Support and product engineering teamsParticipate in upstream communitiesDevelop bug fixes, backport patches, and work with upstream for inclusionReview code produced by other engineersDemonstrate good judgment in technical methods and techniquesPrioritize work and manage your time effectively against those prioritiesParticipate in team discussions to improve processes, tools, and documentationMaintain clear, technical and concise communicationsWork from home and travel internationally up to 10% of work time for team meetings, events and conferences What we are looking for in youAn exceptional academic track recordBackground in Computer Science, STEM or similarExperience with Linux and open source softwareExperience with at least one of Python, Go, C or C++ on LinuxA drive to learn unfamiliar technology and deep-dive difficult issuesWillingness to travel up to 4 times a year for internal events Nice-to-have skillsYou love technology and working with brilliant peopleYou are curious, flexible, articulate, and accountableYou value soft skills and are passionate, enterprising, thoughtful, and self-motivatedYou have interest in or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, PostgreSQL, Mongo, Debian packaging, distributed systems What we offer colleaguesDistributed work environment with twice-yearly team sprints in personPersonal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance Programme & Wellness PlatformOpportunity to travel to new locations to meet colleaguesPriority Pass and travel upgrades for long-haul company events About CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. Most colleagues have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employer. We foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. Seniority levelMid-Senior level Employment typeFull-time Job functionEngineering and Information TechnologyIndustries: Software Development Referrals increase your chances of interviewing at Canonical by 2x Get notified about new Software Engineer jobs in Waterloo, CA. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr