Customer Success Specialist
3 days ago
At Levitate, we’re on a mission to make a real impact - for our customers, our team, and the world around us. We believe the best work comes from people who are curious, driven, and excited to grow. Our five core values guide everything we do, and we look for teammates who embody the traits that make those values come to life:Creating Magic — You have the persistence and grit to turn ambitious ideas into remarkable outcomes.Showing Customer Empathy — You bring humble confidence, listening deeply, and putting customers first.Making Data-Driven Decisions — You pair creativity with insights to make smarter, faster choices.Focusing on Solutions, Not Problems — You approach challenges with positivity and critical thinking, always looking for the way forward.Making Small Improvements Every Day — You embrace coachability and lean into discomfort to grow, improve, and drive lasting change.Here, you won’t just do a job, you’ll help create meaningful experiences, solve real problems, and shape the future of our company.We are excited to announce that we are looking for a Customer Success Specialist to join our team at Levitate. As a Customer Success Specialist, you will manage the full customer journey from onboarding to renewal. You will be responsible for managing customer accounts and ensuring that their needs are met in a timely and efficient manner.Our ideal candidate is coachable, naturally empathetic, has excellent communication and time management skills, and enjoys working in a fast-paced environment.ResponsibilitiesServe as the main point of contact to develop and maintain relationships with customersProvide onboarding and training to new customers to assist them in reaching their goalsMaintain a customer book of business where you\'re responsible for customer satisfaction and hitting monthly retention goalsEnsure customers get fast time-to-value and are engaged with the productCollaborating with cross-functional teams to resolve customer issues in a timely mannerMaintain up-to-date knowledge about company products and services as they evolveRequirementsOrganizational and process skills are essentialExcellent communication and interpersonal skillsExperience in a customer-facing role is preferredBe a problem solver and advocate for clientsAbility to work independently and as part of a teamBenefitsPaid time off and paid provincial holidays to facilitate strong work-life balancePaid parental leave that provides employees with support and flexibility as they grow their familiesExtensive benefit options including healthy lifestyle reimbursement, private pension matching, healthcare benefits, etc. Culture Crew and Emerging Leader programs to foster employee leadership development, inclusivity, and connection through year-round trainings and eventsCompensation for this position is a $55,000 base + $10,000 bonus = $65,000 CAD on target earnings.Are you willing to undergo a background check and employment verification, in accordance with local law/regulations? Are you legally entitled to work in Canada? #J-18808-Ljbffr
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Customer Success Specialist
3 days ago
Toronto, Canada Insight Global Full timeOverviewThis range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeCA$60,000.00/yr - CA$80,000.00/yrDirect message the job poster from Insight GlobalResponsibilities and qualifications3+ years of experience in a customer success, account management, or a...
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Customer Success Specialist
4 weeks ago
Toronto, Canada Insight Global Full timeOverview This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$60,000.00/yr - CA$80,000.00/yr Direct message the job poster from Insight Global Responsibilities and qualifications 3+ years of experience in a customer success, account management, or a...
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Customer Success Specialist
1 day ago
Toronto, Canada Texada Software Full timeJoin to apply for the Customer Success Specialist role at Texada Software At Texada, we’re building the most comprehensive platform for equipment rental, sales, and service companies. We believe in making complex operations simple, driving real outcomes for our customers, and building long‑lasting partnerships. We’re looking for a proactive,...
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Customer Success Specialist
2 days ago
Toronto, Canada Texada Software Full timeJoin to apply for the Customer Success Specialist role at Texada Software At Texada, we’re building the most comprehensive platform for equipment rental, sales, and service companies. We believe in making complex operations simple, driving real outcomes for our customers, and building long‑lasting partnerships. We’re looking for a proactive,...
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Customer Success Specialist
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Toronto, Canada BookJane Full timeBookJane is an innovative software platform built for the healthcare industry that optimizes workforces, solves labour shortages, empowers staff to fill shifts. BookJane has several clients across North America using our platform. Our clients rely on our Customer Success team to be the conduit into the BookJane and the champion for our client internally to...
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Customer Success Specialist
3 weeks ago
Toronto, Canada Levitate Full timeJoin to apply for the Customer Success Specialist role at Levitate At Levitate, we’re on a mission to make a real impact - for our customers, our team, and the world around us. We believe the best work comes from people who are curious, driven, and excited to grow. Our five core values guide everything we do, and we look for teammates who embody the traits...
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Customer Success Specialist
3 weeks ago
Toronto, Canada Insight Global Full timeThis range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$75,000.00/yr - CA$75,000.00/yr Direct message the job poster from Insight Global Recruiter | Passionate Sales Professional | Experienced Veterinary Technician Full time permanent Fully on-site...
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Customer Success Specialist
3 weeks ago
Toronto, ON, Canada Insight Global Full timeFull time permanent Fully on-site position 5 days/week Required Skills & Experience •2+ years of experience in customer success, customer support, content compliance, account management, or a similar role. •Bachelor’s degree in Business, Marketing, Communications, or a related field. •Strong written and verbal communication skills—ability to...
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Customer Success Specialist, Onboarding
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Toronto, Canada Collage Full timeWe are seeking a Customer Success Specialist, Onboarding to join our Collage team, offering flexibility in location. Our Customer Success Specialist, Onboarding plays a crucial role in the client journey. Your deep knowledge of the Collage platform paired with your thoughtful needs analysis shapes the client experience from the day they say YES to Collage!...
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Customer Success Specialist
2 weeks ago
Toronto, Canada Vretta Inc. Full timeVretta is looking for a full time Customer Success Specialist to join our Customer Success team. This is a position requiring excellent communication skills (English and French), a client-first attitude, creative problem-solving ability, and solid technical skills to be able to understand and resolve technical issues that our students, educators, and...
