Inside Sales Associate II

Join to apply for the Inside Sales Associate II role at ADI Global Distribution 3 days ago Be among the first 25 applicants Job Description ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customers’ needs that result in continued long‑term customer partnerships. ADI, part of Resideo Inc., is North America’s leading wholesale distributor of security and low‑voltage products. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well‑trained team of sales and technical professionals, which makes us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, team member development, and endless opportunities. This position is not eligible for US visa sponsorship. JOB DUTIES Grow Customer Accounts for Profit Meet performance targets by growing revenue and increasing the margin of assigned accounts. Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage. Increase customer base by adding new customers. Identify opportunities and convert customer purchases from competitors. Manage all existing accounts through steady communication using the Customer Database. Make outbound calls and reach a minimum number of calls every day to present leads. Build Customer Relationship Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers. Educate customers about new products and product lines by keeping abreast of new developments in the industry. Maintain and update customer interactions in the tracking system. Demonstrate Product Knowledge Apply knowledge of products and/or services and sell it to customers. Explain features and advantages to customers in entirely non‑technical terms. Stay up to date on new offerings, and technology trends through industry news and various other sources. Create Brand Value - Promote ADI Leverage ADI Resources, Services, and Programs to educate customers. Provide exceptional shopping experience in‑store, by phone, and online. YOU MUST HAVE 1 year of sales experience. Excellent verbal and written communication skills. Computer literacy skills – basic knowledge to operate Microsoft Office. Desire to be in a sales role and be accountable for sales revenue. WE VALUE Prior experience in the retail, hospitality, or customer service industry with an ability to negotiate and an understanding of marketing skills. Knowledge of customer relationship management tools. Candidates who thrive in a fast‑paced, result‑driven environment by meeting and exceeding all goals and targets. Prior distribution experience. Excellent negotiation skills. Ability to work as part of a team and autonomously. Highly competitive sales skills with a desire to contribute to a winning team/organization. WHAT'S IN IT FOR YOU Medical, dental, vision, commuter benefit, pet insurance, and 401(k) participation from Day 1. 2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3. 12 paid holidays each year. Four weeks parental leave without using vacation time. Team‑member discounts on company products and other retail/service providers. Monday‑to‑Friday working hours – no weekends. Opportunity to progress within a global business. About Us Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology‑driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast‑growing, purpose‑driven industry. Learn more at www.resideo.com. Resideo is an equal‑opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster, and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use the Contact Us form for assistance. JOB INFO Job Identification: 17331 Job Category: Inside Sales Posting Date: 2025-10-29T18:53:39+00:00 Degree Level: No Formal Education Job Schedule: Full time Location: 20 Meteor Drive, Toronto, M9W 1A4, CA (On‑site) Incentive Eligible: SIP Business: ADI Global Distribution Hiring Salary Range: At Resideo, we are committed to inclusive and equitable compensation. Salaries are determined by factors like role responsibilities, candidate qualifications, and geographic location. We also provide additional benefits tailored to your location and role. US Visa Sponsorship Eligibility: This position is not eligible for US visa sponsorship #J-18808-Ljbffr