Microsoft Customer Solutions Architect

2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Why You’ll Love Softchoice Softchoice is a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. We move them to the cloud, help them build the workplace of tomorrow, and enable smarter technology decisions. This leads to shared success for customers and people. The Impact You Will Have As a member of our team, you will sell solutions and empower customers to unlock the full potential of their Microsoft investments. You’ll architect and deliver solutions that become the backbone of our customers’ success, transforming how they enable people to work more effectively. You’ll guide senior executives through a transformative Microsoft solutions roadmap, shape business cases that reduce costs, improve security posture, and drive adoption. Who You Will Be Working With ricev This role reports to the regional leader of specialty sales and is part of a technical, specialty sales organization. You will partner with highly strategic SMB customers in the US and Canada to guide their Microsoft journey. Your team will be supported by technical solution architects and engineersỉnh ‑ early technical guidance ensures fast value. Collaboration with Data & AI, Security, and Modern Infrastructure teams enables comprehensive cross‑solution delivery. You will work with account executives, sales leadership and GTM team members to grow the Security business together. What You Will Do Generate demand and build a sales pipeline for Microsoft‑specific solutions in a defined territory, owning Revenue and Gross Profit attainment. Own the entire executive sales cycle: map business problems to offers, orchestrate virtual teams, shape proposals/SOWs, and negotiate to signature. Lead with value/ROI: build business cases, success metrics, and adoption plans for measurable impact. Take a services‑led approach to help clients architect and design solutions around collaboration, productivity, security, and AI. Help customers define best practices and key processes, provide guidance on Microsoft best practices and efficiencies. Facilitate C‑level conversations to enhance understanding of security and align customers to Microsoft initiatives. Partner for co‑sell & funding, aligning with Microsoft to unlock workshops, customer incentives, and POC funding motions. Maintain accurate Salesforce EPS hygiene and weekly cadence on funnel adds and sufficiency; leverage Sales Ops dashboards. What You Bring To The Table Professional Experience 5–10+ years of proven success in solutions sales, focused on Microsoft platforms. You should have a record of selling multi‑vendor integrated solutions and professional services. Platform Expertise Microsoft: Proficiency with M(com·)365 (Security & Collaboration), Copilot (AI Business Solutions), and Azure Public Cloud. Ability to translate executive‑level objectives such as compliance, security operations and risk into a roadmap and adoption plan that links multiple solution areas to desired business outcomes. Team Leadership and Orchestration Proven capability in leading virtual pursuit teams and coordinating partner co‑selling and funding efforts. Technical Familiarity Knowledge of security infrastructure layers: Endpoint, Network, Identity, Cloud solutions, and Security operations. Understand how these integrate with Zero‑Trust architecture. Not sure if you qualify? Think about applying anyway We welcome a diverse group of applicants. Whether you’re new to corporate tech, returning after a gap, or looking to transition, we encourage you to apply. Why You’ll Love Working Here You’ll thrive in a collaborative environment with supportive colleagues. We promote a high‑performing culture dedicated to achieving goals. Flexible work scheduling is available. We’re an Award‑Winning Workplace and a Great Place to Work for 20 consecutive years. We’re committed to an inclusive culture where every team member can be authentic. Competitive benefits start on day one. Inclusion & Equal Opportunity Employment imestamp; We are an equal‑opportunity employer. People applying are considered without regard to any protected category, including race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity or sexual orientation. Require accommodation? We are ready to help We provide interview and employment accommodations during the recruitment and hiring process. If you require accommodation, contact askTalentAcquisition@softchoice.com. Our Commitment To Your Experience Safety of applicants and team members is a priority. We conduct digital interviewing and background checks, verify education, and check references. Onboarding is remote and streamlined. Job Requisition ID 7173 Seniority level Associate Employment type Full‑time Job function Engineering and Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Softchoice by 2x. Get notified about new Customer Solutions Architect jobs in Montreal, Quebec, Canada. #J-18808-Ljbffr