Information Technology Manager

2 weeks ago

Calgary, Canada EightSix Network Inc Full time

As the IT Manager, you will lead the overall technology vision for McLeod Law. Delivering a technology platform for our organization that enables collaboration and efficiency and leverages technology for a competitive advantage in our market. You will provide consultation and decision-making on technology matters that will advance business performance and ensure the delivery of cutting-edge, forward-thinking capabilities that will effectively drive and support McLeod’s current and future business needs. This dynamic role encompasses both strategic leadership and hands-on involvement, ensuring the seamless operation of our technology infrastructure while fueling our growth through strategic initiatives.

RESPONSIBILITIES

  • Along with senior management and Managed Service Providers, you will develop the IT vision, strategy, budget management, security, governance, risk & compliance, business relationship management, and stakeholder management
  • Lead the evaluation of existing processes and initiate change to a future state structure where required
  • Develop and control the annual operating and capital expenditure budget for IT infrastructure
  • Responsible for building and managing vendor relationships to achieve win/win situations and get the best results in delivery
  • Establish long-term goals, policies, standards, and procedures and oversee implementation to ensure proper governance and compliance are being followed
  • Manage team performance to ensure the meeting or exceeding of SLAs and commitments to the business

Instill a culture of high performance and excellent service within the IT department, which includes:

  • communicate business and team strategy and vision;
  • management of IT department staff;
  • a higher level of cohesion and service commitment within the department;
  • review and approval;
  • discipline, as necessary;
  • IT Help Desk staff with ticket management and ticket resolution; and
  • duties as required.

QUALIFICATIONS

  • 5+ years of progressive IT management experience, ideally in a law firm or comparable professional services environment
  • 3+ years' experience Managing and developing solutions with Microsoft 365 (Office 365, Exchange Online, Sharepoint) and Microsoft Cloud Services (Azure)
  • Proven ability to develop and execute IT strategies, manage budgets, and ensure security and compliance
  • Strong project management expertise, particularly with large-scale technology implementations
  • Excellent interpersonal and communication skills; able to build relationships with both technical personnel and firm stakeholders
  • Passionate about technology with a track record of introducing cutting-edge solutions that create tangible business impact
  • Exposure to LLM and AI Platforms would be an asset
  • Experience with Legal Practice Management Software (Elite 3E or similar such as Aderant, Accuming, PCLaw), with Document Management Systems (NetDocuments or similar Worldox, iManage) would be considered an asset
  • ITSM certifications (ITIL, etc.) would also be considered an assets

HOW TO APPLY

If this sounds like a good fit for you, then consider joining us by applying by email to:

Human Resources Manager – McLeod Law LLP

humanresources@mcleod-law.com

We thank all applicants for their interest in McLeod Law; however, only chosen applicants will be contacted. McLeod Law is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment. Please notify us if you require accommodation at any time during the recruitment process.

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McLeod Law LLP in Calgary, Alberta, Canada

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