Product Support Technical Specialist
3 weeks ago
Product Support Technical Specialist – Club Division Location: Markham, Ontario Role Type: Backfill Role (Regular Full‑time) Schedule: 37.5 hours/week Salary: Expected base salary range $60,000 - $70,000 CAD, depending on experience and qualifications. Responsibilities Troubleshoot common technical issues such as activations, installs, printing issues, and common errors. Troubleshoot client technical issues (networking/hardware, permissions). Serve as Tier 2 escalation point between clients and Jonas. Run SQL scripts, create queries, and review system logs. Trace software to determine root causes of issues. Keep clients informed of progress and provide follow‑up as necessary. Collaborate with other departments or offices to expedite resolutions. Promote and maintain a high‑quality, professional, service‑oriented company image among clients. Assist with testing of club products. Assist in after‑hours rotation (once knowledge level is achieved). Qualifications 2+ years of experience in a technical role, preferably technical support, with close customer communication. Experience in accounting‑based applications in the Private or Public Golf Club Industries, Hotel, or related Hospitality Industries is an asset. Knowledge and experience with SQL, advanced Excel, and database structures. Knowledge of Providex is an asset. Experience with networking and troubleshooting, including Citrix, Terminal Services, and Virtual Servers. Proven ability to meet deadlines and work in a fast‑paced environment. Proficiency with Microsoft Office suite (Word, Excel). Experience with various operating systems, including Windows 10, Windows 11, Windows Server. Strong communication and soft skills. Proven problem‑solving and teaching abilities. Excellent organizational and time‑management skills. Company Overview Gary Jonas Computing Ltd (Jonas Software) is a client‑oriented and technology‑driven software application company, part of the Constellation Software group. It provides enterprise management solutions to the Private and Semi‑private Club, Foodservices, Construction, Metal Service Centers, Moving & Storage, Attractions & Leisure, Fitness & Sports industries, among others. With over 6,000 employees worldwide and 80+ brands, Jonas focuses on software innovation, quality, and customer service. Additional Information Seniority level: Entry levelEmployment type: Full‑timeJob function: OtherIndustries: Software Development #J-18808-Ljbffr
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Product Support Technical Specialist
1 week ago
Markham, Canada Jonas Software UK Full timeDescription : Product Support Technical Specialist Club DivisionMarkham, OntarioCompensation & Role Details:Expected Salary Range: The expected base salary range for this role is between $60,000 - $70,000 CAD, depending on experience and qualificationsRole Type: Backfill RoleAI Disclosure: AI may be used during the hiring process.THE COMPANYGary Jonas...
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Product Support Technical Specialist
2 weeks ago
Markham, Canada EWS Group Full time## **Job Details:****Product Support Technical Specialist**Club DivisionMarkham, Ontario**Compensation & Role Details:**Expected Salary Range: The expected base salary range for this role is between $60,000 - $70,000 CAD, depending on experience and qualificationsRole Type: Backfill RoleAI Disclosure: AI may be used during the hiring process.**THE...
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Product Support Technical Specialist
3 weeks ago
Markham, Canada EWS Group Full time## **Job Details:****Product Support Technical Specialist**Club DivisionMarkham, Ontario**Compensation & Role Details:**Expected Salary Range: The expected base salary range for this role is between $60,000 - $70,000 CAD, depending on experience and qualificationsRole Type: Backfill RoleAI Disclosure: AI may be used during the hiring process.**THE...
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Product Support Technical Specialist
2 weeks ago
Markham, ON, Canada Jonas Software Full time €60,000 - €70,000Job Description: Product Support Technical Specialist Club DivisionMarkham, OntarioCompensation & Role Details:Expected Salary Range: The expected base salary range for this role is between $60,000 - $70,000 CAD, depending on experience and qualificationsRole Type: Backfill RoleAI Disclosure: AI may be used during the hiring process.THE COMPANYGary Jonas...
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Product Support Technical Specialist
2 weeks ago
Markham, ON, Canada Jonas Software Full time €60,000 - €70,000Job Description: Product Support Technical Specialist Club DivisionMarkham, OntarioCompensation & Role Details:Expected Salary Range: The expected base salary range for this role is between $60,000 - $70,000 CAD, depending on experience and qualificationsRole Type: Backfill RoleAI Disclosure: AI may be used during the hiring process.THE COMPANYGary Jonas...
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Technical Support Specialist
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Markham, Canada Omnify Lighting Full time**About Omnify** For over 15 years Omnify Lighting, a division of Lumify Inc., has been delivering lighting innovation for retail merchandising, and point-of-purchase display companies. Our flagship product is LumiSheet, a globally renowned patented backlit panel, which remains a core product within our architectural grade collection. Today Lumify is...
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Technical Product Specialist
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Markham, Ontario, Canada Amphenol Communications Solutions Full timeLocation: Markham, Ontario Posted: 10/29/2025 Location Name: MarkhamWage: Depends on ExperiencePosition: Technical Product SpecialistLocation: Markham, OnAmphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our...
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Product Support Specialist
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Markham, Canada EWS Group Full timeProduct Support Specialist page is loaded Product Support Specialist Apply locations Canada - Markham - Ontario time type Full time posted on Posted Yesterday job requisition id R12497 Job Details: Product Support Specialist Jonas Club THE COMPANY Gary Jonas Computing Ltd was established in September 1990 with a mandate to be a client-oriented and...
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Technical Support Specialist
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Markham, Canada Firetronics 2000 Inc. Full time**About Firetronics 2000 Inc.** Firetronics 2000 Inc. is a leading provider of comprehensive fire protection, security, and monitoring services for residential, commercial, and industrial clients across Canada. Our mission is to protect lives and property through cutting-edge technology and unparalleled customer service. We are a team of dedicated...
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Technical Support Specialist
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Markham, Canada Burman and Fellows Group Full time**Technical Support Specialist** **Role**: Responsible for providing second level technical assistance within an assigned region, providing high-end technical hardware, software and software deployment support at the desktop, laptop, printer, network, and operating systems level to satisfy the needs of client company end users. Act as a technical resource...
