Sr. Associate, Social Media

4 days ago

Brossard, Canada Export Development Canada | Exportation et développement Canada Full time

Sr. Associate, Social Media (12‑month contract) Export Development Canada (EDC) empowers Canadian businesses to succeed globally as a financial Crown corporation. Application deadline: January 21, 2026 Location: Hybrid – 2 days per week in office, with options from Ottawa head office or Community Hubs and Regional Offices across Canada. Employment type: Contract, full‑time Compensation: $65,172 – $86,898 annually (based on qualifications and experience) Benefits Competitive compensation & benefits package, generous paid vacation and corporate closure periods. Hybrid work options and flexible scheduling. Professional development including training, workshops and language training. Diverse and inclusive culture championing employment equity. Wellness programs, mental health support and fitness initiatives. Community engagement and volunteer opportunities. Team Overview As a Social Media Community Manager, you will engage with customers, partners, employees, influencers, and stakeholders to showcase the impact of exporting and promote sustainable, responsible global business growth. What You Will Be Doing Manage EDC’s daily social media activities on all corporate profiles. Act as the brand’s mediator, engaging in real‑time conversations. Proactively seek discussions with key audiences on trade‑related topics. Identify threats and opportunities in user‑generated content. Serve as the primary contact for inbound private messages. Escalate issues, insights, and opportunities to appropriate teams. Enforce EDC’s Social Media Content & Community Guidelines. Maintain and manage a comprehensive social media calendar. Monitor, engage with, and analyze organic and paid posts. Assist senior advisors in supporting executives on social media. Foster an innovative environment for social media testing and expertise development. Stay updated on emerging trends and research new tools. Manage access to and update corporate profiles quarterly. What We Are Looking For Undergraduate degree in Business Administration with a specialization in Marketing or Communications, Public Relations or a related field. Minimum 2 years of experience in social media or community management. Audience focus with an emphasis on engagement (digital literacy). Knowledge of user experience or communication field. Knowledge of global social media trends and practices. Bilingual in both official languages (French and English). What Will Make You Stand Out Experience in social media analytics and tools. Eligibility & Application EDC is committed to Fair Employment Practices. Preference will be given to candidates able to work legally in Canada (Canadian citizens or permanent residents) who meet the security screening requirements. Applications must be received by the closing date. Only those selected for an interview will be contacted. EDC’s Commitment to Employment Equity Export Development Canada is dedicated to fostering employment equity and building a diverse workforce. We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community. For accommodations, contact accessibility@edc.ca. #J-18808-Ljbffr

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