WNW Admissions

WNW Admissions - Gate & Parking Supervisor - Rehire Wet'N'Wild Toronto, 7855 Finch Ave West, Brampton, Ontario, Canada Job Description Posted Friday, December 12, 2025 at 5:00 a.m. Authentically Wet'n'Wild, distinctly Canadian, Wet ' n ' Wild Toronto is the premier Waterpark in Toronto. We offer the best water rides in the industry. Department: Admissions Availability : Monday to Sunday, various operational hours and holidays Position Type: Seasonal Reports To : Admissions Manager and Assistant Manager JOB DESCRIPTION: As a Gates & Parking Supervisor, you will support and supervise the Gates & Parking Attendant Team. The Supervisor will ideally have experience working as a Gates & Parking Attendant and will have a hands‑on understanding of the Attendant’s role. The Gates & Parking Supervisor will encourage and promote the team to work with courtesy, professionalism, and efficiency. This position requires leadership skills, strong communication skills, attention to detail, and the ability to work efficiently in a fast‑paced environment. The Gates & Parking Supervisor needs to be a team player, communicating well with both the attendants they supervise and the Management team, to inform them of team needs. This role needs to see the entire process of Admissions as crucial to the guest experience. KEY RESPONSIBILITIES: Lead, train, and supervise the Gates & Parking team by providing guidance and coaching to ensure a high standard of customer service, efficiency, and accuracy. Handle guest complaints, disputes, or issues related to Gates & Parking, escalating matters to the Admissions Manager or Assistant Manager as needed. Ensure supplies are kept replenished for Gates & Parking Attendants, alerting Admissions Manager if additional need to be ordered. Disseminate information on new sales or promotions to the Gates & Parking Team throughout the season. Daily review attendants’ time sheets and address any errors or admissions. Must be available to work all shifts whether they are morning, afternoon, or evening hours. Follow all park standards, policies, and procedures. All other duties as assigned or necessary to support the park as a whole and the Admissions department. Management reserves the right to add or remove duties when circumstances (e.g. Emergencies, change in workload, rush jobs, staff levels, or technical development) arise. SKILLS & ABILITIES: Leadership & Supervision Customer Service Good Communication Skills Trustworthy Attention to Detail Problem Solving & Decision Making Ability to work independently Ability to walk throughout the day between two work locations that are separated by a significant distance PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day. Requires occasional lifts and carries up to 60 pounds. Requires manual and bi‑manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces‑cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER WET‘ N’WILD TORONTO WATERPARK IS A DRUG FREE WORKPLACE 7855 Finch Ave WBrampton, ON L6T 0B2416.369.0123wetnwildtoronto.com Wet'N'Wild Toronto, 7855 Finch Ave West, Brampton, Ontario, Canada #J-18808-Ljbffr