Claims Adjuster I, Casualty

*Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.**Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.***Pay at Intact is about much more than just salary.****Salary range** (but not limited to):59,300 - 72,500**Annual bonus** target, based on the base salary, with a potential payout of up to **double** the target (subject to personal and company performance):7.5%As part of our commitment to **Win As A Team**, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.**About the role**We’re looking for a **Claims Adjuster I, Casualty**, to join our growing teamAs a Claims Adjuster I, Casualty handling claims for our Casualty team, you will be responsible for investigating and settling insurance claims to ensure a prompt and fair settlement. You will provide quality service and ensure prompt and equitable settlement of claims in line with corporate policies and standards. Your natural ability to negotiate, influence, prioritize, be proactive and think creatively on your feet will help you thrive in our collaborative and energetic culture.**What you'll do here:** * Analyze and interpret insurance policy wording to determine coverage and assess entitlements which are fair and equitable.* Communicate in a timely and respectful manner with the customer, claimants, lawyers and insurers to settle claims and report findings and settlements.* Conduct investigations and identify additional information such as independent medical examinations, customers medical or employment history required to clarify and/or justify a claim.* Collect reports and statements to determine liability and coverage.* Ensure all cases are clearly documented and meet any or all legislative requirements.**What you bring to the table:*** University degree or any combination of training and experience deemed relevant for the role.* Prior insurance or legal experience/education preferred.* Can communicate and negotiate effectively.* Excellent customer service skills.* Strong analytical and decision-making skills.* Excellent time management skills.* Bilingualism (English/French) is considered an assetPosting expires February 6th, 2026 11:59 PM EST.This role is eligible for employee referral bonus. #myReferrals1000#LI-Hybrid#LI-MS1Il s'agit d'un nouveau rôle au sein de notre équipe en plein croissance | This role is a new member of our growing team.***We are an equal opportunity employer****At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.**We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.**As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.****We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.****If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.**Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.**If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.** **Flexible** work arrangements and a **hybrid** work model* Possibility to purchase up to **5 extra days off** per year* Multiple benefits offered to support **physical and mental** wellbeing, including telemedicine, Wellness account and much more* Share plan & other savings: up to **12%** of salary or even more (ask how you could earn guaranteed income for life)
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