Sales Supervisor, Toronto

OverviewThe Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager.ResponsibilitiesSALES LEADERSHIPAssumes Manager’s role in supervising staff in absence of Store Manager and Assistant ManagerStrives for sales excellence and resultsEnsures selling standards are metWorks with customers and models excellent customer service and clienteling skillsMaximizes sales through strong floor supervisionASSOCIATE DEVELOPMENTEnsure associates are trained on product knowledge, selling skills and customer service and operationsProvides information and feedback for Sales AssociatesTeam sells with Sales Associates to contribute to the development of the selling teamOPERATIONAL EXCELLENCEControls company’s assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbookStrives for 100% accuracy and compliance in cash, inventory, fixtures and propertySTORE STANDARDSHelps execute floor-set and promotional directivesWorks as a member of the team to insure all store standards are metUnderstands, supports and complies with all company policies and proceduresMERCHANDISING/VISUALEnsure the selling floor is neat, clean, organized and reflects the correct visual image at all timesEnsure presentation of all displays, fixtures and all visual areas are reflective of current visual directionFASHION/STYLINGRepresents the fashion and style of Veronica BeardKnowledge of current fashion trends and stylesAppreciation and demonstration of an overall finished fashion lookComfortable with being on camera for social media purposes (both stills and video)PHYSICAL DEMANDSAbility to operate computer/cash registerStanding, walking, bending, squatting, twisting and climbing ladders 6-12 feetSimple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 poundsWORK ENVIRONMENTAbility to create a quality working environment that will encourage others to develop and excelFoster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goalsQualificationsMinimum of 2 years retail Store Management position/ experience in women’s apparel (or related field)Ability to work flexible schedule including nights and weekendsStrong verbal and communication skillsStrong observation skills – identifying and assessing customer and employee behavior, reactions, and floor awarenessAbility to retain and utilize data, i.e. names, merchandise, information, policies and proceduresAt Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. #J-18808-Ljbffr