Retail - Sales Representative

1 week ago

Newmarket, Canada Wireless DNA Inc. Full time

17600 Yonge St, Newmarket, ON L3Y 4Z1, CanadaJob DescriptionPosted Tuesday, June 24, 2025 at 4:00 a.m.About Us:Wireless DNA is an authorized exclusive Rogers and Fido dealer with over 25 years in the industry with an award-winning network of stores to bring the best and the latest in telecommunication technology. We have 38 different locations across the Greater Toronto area, including one at the Toronto Pearson airport.We are passionate about innovation and believe that the best road to success lies through growth and happiness of our employees.About this Role:Our Sales Associates are key players who reflect our brand by being the first point of contact with our customers. They are experts in building strong customer relationships and maintaining customer loyalty by constantly answering questions, pitching services and providing advice on the most suitable devices and plans. Most of all they are strong team players who demonstrate a high level of energy and support each other to meet monthly objectives and strive as a team.Why work at Wireless DNA:Comprehensive health and dental planGreat Employee Referral ProgramOpportunities to grow and develop your careerGreat culture, with a diverse and inclusive WorkplaceParking available on siteMonthly birthday recognition, acknowledgement, and celebrationsOpportunity to give back to the community through volunteering / participating in company eventsIn this role you will:*Demonstrate and deliver superior and consistent customer services, while taking ownership of problems by de-escalating any issues and providing alternative adviceBe pro-active to learning about the launch of new company products and services by keeping yourself up to date with all promotions in a timely mannerUtilize digital tools and systems to interact with our customersMeet and exceed key performance metrics by regularly reviewing monthly sales targets and the percent to objectiveCollaborate well with team members to provide alternative solutions to problems while effectively communicating any updates or changes to processes and proceduresBe able to work a varied and flexible schedule(Monday – Sunday)You are someone who:Always maintains a positive attitude when dealing with customersEnjoys building rapport with customersEnsures that customers understand our products and servicesIs comfortable taking ownership, showing initiative, and taking leadAbility to multi-task in a fast-paced environmentCan handle challenging feedback and stay self-motivated to achieve resultsTakes pride in their work environment and acts as a brand ambassadorIt is the policy of Wireless DNA to provide reasonable accommodations for qualified persons with disabilities who are applicants for employment. If you need assistance or accommodations to interview because of a disability, please inform the Recruiter (Human Resources) in advance. Employment opportunities will never be denied to anyone because of the need for an accommodation.17600 Yonge St, Newmarket, ON L3Y 4Z1, Canada #J-18808-Ljbffr

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