Operations Supervisor

As the Operations Supervisor, you are responsible for supervising the operation of delivery of dedicated freight to meet contractual requirements in a 24-hour, Monday through Saturday service including daily dock operations, reverse dock operations, and on-site customer dock operations, drivers, fleet & fleet maintenance, and dispatch.How You’ll Help:Provide daily guidance and motivation to Dock Workers (employees and agency workers) and Drivers (company and broker drivers) to ensure achievement of operational objectives for the terminal.Escalates issues of individual poor performance, inappropriate behaviour, absenteeism, etc. to the Terminal Manager.Communicate monthly performance stats to the team to help measure, develop and improve operational performance.Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation.Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented.Hold effective, weekly tailgate meetings and ensure safety issues are addressed.Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.Ensure the schedule for the terminal is followed.Work with the Terminal Manager to track monthly performance stats for the dock.Supervises a group of Drivers and Dock Workers, both employee and contractor/agency, directly and indirectly through Lead Hands.Other duties as requiredYour Skills and Experience:Post-secondary education, preferably in operations, logistics, or businessAn equivalent combination of education and experience may be consideredMinimum of five years’ experience in the transportation industryPrevious leadership experience and/or experience in the transportation industryStrong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide trainingAdvanced communication skills, particularly verbalComputer skills, including the use of MS Word, Excel & Outlook, and web based programs as well as RF scanners. Experience using AS400, a strong assetAppropriate sense of urgencyStrong sense of safety; training and experience in similar safety sense environments a strong assetKnowledge of industry-related equipment, including forklifts, lift jacks, trailers, etc. a strong assetEnglish, other languages an asset.To apply, visit our Careers page at dayross.com.If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.About Day & RossFrom a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.We believe our people are our greatest strength. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies. We’ve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values.Job InfoJob Identification 22593Job Category OperationsPosting Date 07/16/2025, 12:14 PMJob Schedule Full timeLocations 8246 Willard Street, Burnaby, BC, V3N 4S2, CA #J-18808-Ljbffr