Licensed Team Lead-Brampton,ON-LensCrafters

OverviewLicensed Team Lead-Brampton, ON - LensCrafters. Join to apply for the Licensed Team Lead-Brampton,ON-LensCrafters role at LensCrafters.General FunctionThe Licensed Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results.Major Duties And ResponsibilitiesWhile working in Retail: Ensure the LensCrafters team provides unsurpassed Customer Service; Proactive & solution driven, accurate execution & product knowledge; Assists customers with selections, provides recommendations, assists sales associates; Serves as a responsible alternate store key holderUnder current & valid state Opticianry license: provide expertise & product knowledge on lens choices based on the patient’s vision needs & OD prescription, adjust and/or repair eyewear as needed, present & dispense eyewear, performs accurate digital measurementsWhile working in Lab, if applicable: Custom fits glasses & precisely place prescription in lenses; Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology; Ensures finished eyewear meets optical standards & customer requirements; Creates a safe working environment for all, demonstrates safe work practices; Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systemsBasic QualificationsHS diploma/GEDCurrent & valid state Opticianry licenseStrong optical & retail experienceKnowledge of current optical theory & merchandiseStrong communicator & listenerStrong inter-personal skillsStrong basic math skillsSales skillsProblem solving abilityFamiliarity with cash register, computers & calculatorsLeadership & training experienceEdging & mounting experienceBasic optics knowledge & optical measurement experiencePreferred QualificationsState licensure (if applicable) &/or ABO Certification in non-licensed statesLensCrafters Final Eyewear Inspector CertificationLensCrafters Quality, Fitting & Adjusting ProgramOptical machinery/instruments experienceCustomer service experienceAccuFit Digital Measurement System certificationKnowledge of current store merchandise & lens optionsCompensation & BenefitsEmployee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.Legal & AccessibilityEssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email HRCompliance@luxotticaretail.com. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.Location & Job TypeLocation: Brampton, ONEmployment type: Full-timeJob function: Information TechnologyIndustries: Marketing Services and Retail #J-18808-Ljbffr