Corporate Travel Advisor- Sabre

4 days ago

Calgary, AB, Canada Direct Travel Full-time

Corporate Travel Advisor – Direct Travel (Canada, Remote)

Join Direct Travel as a Corporate Travel Advisor and play a key role in planning cost‑effective, compliant travel for our clients while leveraging corporate contracts and preferred suppliers.

Responsibilities

  • Complete domestic and international travel arrangements, including air, hotel, ground transportation, rail, and limos.
  • Support multiple client accounts and interact directly with travelers and travel arrangers.
  • Provide first‑level customer service for technical issues and ensure compliance with the Direct Travel policy.
  • Adhere to Direct Travel standards for customer service, telephone and email etiquette, and escalation procedures.
  • Follow company procedures, use tools, and meet productivity and accuracy standards.
  • Attend staff and training meetings for ongoing updates in the travel industry and office procedures, which may require occasional office presence.
  • Maintain a cooperative working relationship with all Direct Travel employees.

Qualifications

  • Minimum 5 years of experience providing domestic and international travel arrangements.
  • Thorough knowledge of airline ticketing rules and regulations.
  • High proficiency using Airline GDS (Apollo).
  • Proficient in producing lowest logical airfare within client policy.

Remote work is available; office presence may be required for training sessions.